Money matters

To keep us all safe, Student Services (Counselling, Disability, Welfare Services and Student Central) will be moving to online support and services - phone, email and chat contact details remain the same.

Textbook Support

Applications for Textbook Support for Autumn 2020 are now closed. If you require support with your textbooks please email

If you would like to know more about Textbook Support, please contact The Welfare Service.

Financial assistance

We offer a range of financial assistance to assist students with education-related costs and basic living expenses.

Eligibility and applications

Students requesting financial assistance will need to complete an application form and meet with a Student Welfare Officer who will assess their application. Financial assistance applications will be assessed on a case by case basis.

As a general guide, students are eligible to apply for financial assistance if they can demonstrate that their capacity for continued study may be in jeopardy due to financial hardship. However, being eligible does not mean you will be approved for assistance, as assistance is limited. Financial assistance is not intended as a form of income support and will not be provided to pay for ongoing expenses.

Find out more at the Financial assistance FAQs (opens in a new window) page.

Food assistance

If you need urgent assistance with food The Welfare Service may be able to help with a one-off grocery voucher, dependent on availability. Welfare Officers can also provide details of community agencies that offer food assistance in your area.

Soup Kitchens on campus provide students with access to free hot nutritious meals on a regular basis. Find out more about the campus locations and availability here.

Campus Life provide students with free breakfast on campus throughout the semester. Please visit Campus Life for further details and locations.

If you would like to know more about food assistance, please contact The Welfare Service.

Centrelink support

We can help students with general information regarding Centrelink payments. For enquiries relating to individual eligibility and claims head to the Centrelink and study page for further information.

Budgeting and managing your money while at uni

Learn how to create a budget, find help with Centrelink, learn about debt and many more useful money tools with these fact sheets.

For more information make an appointment with the Welfare Officer on your campus.

Tax Help

Need help completing your tax return?

The Australian Tax office (ATO) has developed the Tax Help program to assist eligible individuals to lodge their tax return. ATO trained and accredited volunteers provide a free and confidential service to help people complete their tax returns online.

To find out if you are eligible for the program visit the Tax help web page for further information or call the ATO on 13 28 61 for details on your nearest Tax help centre.