- Applying to study
- New to Uni
- Important dates
- Fees and costs
- The Academy
Services and facilities
- - Student Central
- - Workshops, programs and online resources
- - Counselling Service
- - Disability Service
- - Student Welfare Service
- - Special Consideration
- - Student Legal Services
- - Chaplaincy
- - Student Representation & Participation
- - Student Academic Committees
- - International student support
- - Aboriginal and Torres Strait Islander student support
- - Online student support
- - Student facilities
- - Support for Student Veterans
- Online systems
- Student Misconduct Rule
- Exams and results
- Semi Permanent Unlimited Live
- Western Digital Story Telling Project
To keep us all safe, Student Services (Counselling, Disability, Welfare Services and Student Central) will be moving to online support and services - phone, email and chat contact details remain the same.
- Textbook support
- Financial assistance
- Food assistance
- Budgeting and managing money
- Centrelink support
- Study,Money and Life Skills
Applications for Textbook Support for Autumn 2020 are now closed. If you require support with your textbooks please email firstname.lastname@example.org
If you would like to know more about Textbook Support, please contact The Welfare Service.
We offer a range of financial assistance to assist students with education-related costs and basic living expenses.
Eligibility and applications
Students requesting financial assistance will need to complete an application form and meet with a Student Welfare Officer who will assess their application. Financial assistance applications will be assessed on a case by case basis.
As a general guide, students are eligible to apply for financial assistance if they can demonstrate that their capacity for continued study may be in jeopardy due to financial hardship. However, being eligible does not mean you will be approved for assistance, as assistance is limited. Financial assistance is not intended as a form of income support and will not be provided to pay for ongoing expenses.
Find out more at the Financial assistance FAQs (opens in a new window) page.
If you need urgent assistance with food The Welfare Service may be able to help with a one-off grocery voucher, dependent on availability. Welfare Officers can also provide details of community agencies that offer food assistance in your area.
Soup Kitchens on campus provide students with access to free hot nutritious meals on a regular basis. Find out more about the campus locations and availability here.
Campus Life provide students with free breakfast on campus throughout the semester. Please visit Campus Life for further details and locations.
If you would like to know more about food assistance, please contact The Welfare Service.
We can help students with general information regarding Centrelink payments. For enquiries relating to individual eligibility and claims head to the Centrelink and study page for further information.
Learn how to create a budget, find help with Centrelink, learn about debt and many more useful money tools with these fact sheets.
- Budgeting and planning (PDF, 37.98 KB) (opens in a new window)
- Employment (PDF, 35.23 KB) (opens in a new window)
- Money issues and debt (PDF, 33.51 KB) (opens in a new window)
For more information make an appointment with the Welfare Officer on your campus.
Need help completing your tax return?
The Australian Tax office (ATO) has developed the Tax Help program to assist eligible individuals to lodge their tax return. ATO trained and accredited volunteers provide a free and confidential service to help people complete their tax returns online.
To find out if you are eligible for the program visit the Tax help web page for further information or call the ATO on 13 28 61 for details on your nearest Tax help centre.