Disability Service

To keep us all safe, Student Services (Counselling, Disability, Welfare Services and Student Central) will be moving to online support and services - phone, email and chat contact details remain the same.

The Disability Service is a team of professional Disability Advisors and trained educational support staff. We can support and assist future and current students with disabilities and chronic health conditions to reach their full academic potential. Students with a temporary injury such as a broken limb may also be eligible for assistance.

Students are able to access free, confidential disability support by Zoom and telephone.

To speak with a Disability Advisor or to make an appointment call 1300 668 370 (option 4 then option 1) or email disability@westernsydney.edu.au.

Our office hours are Monday to Friday 9.00am - 4:30pm.

To arrange a Zoom appointment, please email your request to disability@westernsydney.edu.au.

Alternatively there is the eDisability service available for WSU students, prospective students and their family or external service providers. This service  provides direct email contact with one of the Disability Advisors. Support is available to those who have a condition including: physical, intellectual, psychiatric, sensory, neurological, learning disabilities, physical disfigurement and health related.  Examples of conditions being: Cancer, Depression, Crohns, Dyslexia, Epilepsy, Hearing and Vision impairment, Anxiety, Schizophrenia, Cystic Fibrosis, Cerebral Palsy, Chronic Fatigue, a broken arm.

This service is not open to students who are currently registered with Disability Services given they already have access to support through their allocated Disability Advisor.

If you are a staff member and need more information on resources, go to the Disability Service staff resources webpage (staff login required).

The Disability Service helps with:

  • Pre-admission advice
  • Educational Support Service staff (academic note takers, readers, practical assistants and sign interpreters)
  • Training in and access to assistive technology
  • Advocacy on disability related issues
  • Referral to other relevant services
  • Transcription of videos/podcasts
  • Textbooks and educational material in alternative formats
  • Provision of support while on practicum / placement

For more information go to the getting help webpage.

What is a disability?

The term 'disability' is a broad term that is used in the Disability Discrimination Act (1992). 1 in 5 Australians have a disability of some type and approximately 80% of these disabilities are 'invisible' meaning that they are not immediately apparent when looking at a person.

The Disability Service can provide support to students with any chronic medical condition, mental illness or other disability including but not limited to:

Kidney failure

Multiple Sclerosis


Learning Disabilities (dyslexia, dysgraphia etc.)

Neurological disability


Hearing Impairment


Sickle-cell anaemia

Mobility impairment


Brain Injury

Cerebral Palsy


Vision Impairment


Cystic Fibrosis

Heart Failure

Spinal cord injury

Muscular Dystrophy


Referral to other services

Sometimes you might need to seek assistance from other services, such as a counsellor or a government agency. Western Sydney University Disability Advisors can help you with information and advice about the right services to talk to.


Contact us

To speak with a Disability Advisor or to make an appointment call 1300 668 370 or email disability@westernsydney.edu.au.

To arrange a Zoom appointment, please email your request to disability@westernsydney.edu.au.

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Student Services