Conferral and Academic Documents

Conferral (Graduation) Documents

Students order their conferral documents as below, choosing if they conferred before or after 2025:

Conferral Documents (2025 onwards)

Your conferral documents package includes:

  • Testamur (degree certificate) (hard copy)
  • Testamur (degree certificate) (electronic)
  • Australian Higher Education Graduation Statement (AHEGS) (electronic)
  • Academic Transcript (electronic)

Cost: Conferral documents are free of charge.

How to order:  To receive your official conferral documents, you will need to place an order through this Conferral Documents (2025 onwards) link.

Please note that Conferral Documents (2025 onwards) will require you to have an account with your personal email address to order your official conferral documents.  If you do not have an account for Payments in your personal email address, click on 'Create' and follow the prompts.

Delivery of your documents: Documents are delivered to the address you nominate in your order - not your address in your MySR.  Please refer to the questions at the bottom of this webpage.

If your posted Testamur is returned to us, we will email you advising you to make a payment of $30 within Australia and $55 outside Australia for your documents.

Alumni Documents (conferred 2024 & prior)

Your conferral documents package includes:

  • Testamur (degree certificate) (electronic ) - students conferred after 2020
  • Testamur (degree certificate) (hard copy)
  • Australian Higher Education Graduation Statement (AHEGS) (hard copy)  - students conferred after 2011.  Students conferred prior to 2011 will receive an Academic Transcript.

Cost: Conferral documents are $30 within Australia and $55 outside Australia.

How to order: To receive your official conferral documents, you will need to place an order and make payment through this Alumni Documents (conferred 2024 & prior) link.

Please note that Alumni Documents (conferred 2024 & prior) will require you to have an account with your personal email address to order your official conferral documents.  If you do not have an account for Payments in your personal email address, click on 'Create' and follow the prompts.

Delivery of your documents: Documents are delivered to the address you nominate in your order - not your address in your MySR.  Please refer to the questions at the bottom of this webpage.

If your posted documents are returned to us, we will re-post the documents once.  If they are returned to our office again, you will need to make another payment for your conferral documents.

Special information on ordering your documents:

Understanding Conferral Documents: Definitions and Explanations

The conferal documents you receive depend on the year you conferred.

Document TypeWhat is itWhat information it includes
Testamur (Degree Certificate)A legal certificate confieming you are a recipient of a degree from Western Sydney University.  Personal Information - Full legal name as per MySR
Award Details - Award name, testamur majors, class of honours, awards with distinction
Date of Conferral
Signed by Vice-Chancellor
Note - Does not include brackets
Australian Higher Education Graduation Statement (AHEGS)A Commonwealth initiative aimed at improving the recognition and portability of Australian qualifications, providing a comprehensive record of your conferring program.Personal Information - Full legal name as per MySR
Record of Subjects Completed - List of all subjects in the degree/award.  GPA achieved (if applicable).
Institution Details
Information about the  Australian Higher Education System

Note - Does not include brackets
Academic TranscriptThe formal record of all study undertaken at Western Sydney University or Western Sydney University The College.Personal Information - Full legal name as per MySR
Record of Subjects Completed - List of all subjects and results for every program.  GPA achieved (if applicable).
Completed /Graduated Status (if applicable).

I am a student in an integrated (Diploma/Bachelor) or double degree (Bachelor/Bachelor) program

If you are conferring from an integrated program or double program in the same conferral round (i.e. a Diploma/Bachelor or a double Bachelor), you only need to make one payment as they will be mailed together.  If you are conferring from two separate awards (eg. Bachelor and Masters), separate payments will be required.

I am an alumni (conferred 2024 or prior) who has not received any conferral documents

If you previously conferred from a program and have not paid for your conferral documents to be mailed, any payment received will automatically be applied to your earlier award documentation, and those documents will be sent.

How can I order and check my conferral document order?

Refer to the How do I order my Graduation Documents knowledge article for step by step directions on how to place an order.

Orders are placed via the Payments system.  To check you have placed an order and the details of the order, check your Past Payments in the Payments system: Payments > My Account > Log into your account using the same personal email address you used to create your account > My Account > Past Payments.

I have changed my address and need to update my delivery address

Your official conferral documents will be sent to the address you provided in your order, not your address in your MySR. If you have changed your address since placing your order, please submit a new order with your updated address.

When will I receive my conferral documents?

These documents will be mailed to your nominated address via registered post, typically four-five weeks after conferral, once your order is received.  Please refer to the Important Conferral dates for your conferral round.

Academic Documents


We apologise for the recent unavailability of our Academic Document ordering system.

You can now place an order for an electronic Program Completion Letter and/or electronic Academic Transcript using this link:

Order electronic Program Completion Letter and/or electronic Academic Transcript

Please note: These electronic documents may take up to 5 business days to appear in My eQuals (online academic document platform).

You can order a hard copy Replacement Testamur using this link:

Order Replacement Testamur

Please refer to Replacement Testamur webpage for order requirements and processing timeframes.

Thank you for your understanding and cooperation.


Academic documents available for order through the Academic Document ordering system are as per below. Some are available throughout your studies, while others are only available once your program has been completed and/or conferred.

We do not produce documents for Western Sydney University International College (WSUIC), please speak to your administration directly.

We only produce academic certificate and academic records for Foundation programs.  We do not produce completion letters (you will need to speak to your administration directly).

How to order an Academic document

Current students:  
You can now order hard copy and digital academic documents through My Student Records (MySR) or directly via the system here. Digital documents will be delivered through My eQuals, allowing your official credentials to be viewed, shared and verified securely.

Please remember, your transcript will reflect the details as per your record at the time of purchase, if you have had a change to your record do not order for 48hrs after it appears on your record.  If you do and information is missing you will be required to purchase again and there will be no refund issued.

Alumni:  Academic documents are available to be ordered via the Academic Document ordering system

Delivery of your documents

Track the delivery of your hard copy conferral and academic documents

You will receive an email with Australia Post tracking details once the documents are sent.

We send all documents via registered post, Australia Post.  Registered post requires a signature on delivery.

If you are not home to sign for your documents, sometimes Australia Post will take them to the nearest post office for you to collect them.  It is essential you track the delivery of your documents so you know the expected arrival of your documents and make arrangements to be available for signature or collect from the post office.

My hard copy documents have been returned to sender

If your documents can’t be delivered, you are not at home to sign for your documents or you do not collect your documents from the post office, they will be returned to our office.  At that time we will email you advising we have them and confirming your address for re-posting.

Receive my electronic conferral and academic documents

Digital documents will be delivered through My eQuals, allowing your official credentials to be viewed, shared and verified securely.