Academic documents

Please ensure you order your documents early and allow ample time for processing and delivery.  Documents will be processed and posted twice a week only, please allow 2 weeks processing to leave our office.   No priority processing is available and any requests will be declined.

The following documents are now available as a secure electronic document:

  • Academic transcript/record
  • AHEGS

The following documents are available in hard copy:

  • Academic transcript/record
  • AHEGS
  • Course Completion Letters
  • Replacement Testamurs

Important information

  • Delays in processing your order will occur during system outage periods and peak activity periods for results and graduation
  • Make sure you read the terms and conditions carefully before ordering your documents as they contain important information about time-frames and expectations
  • Australian Higher Education Graduation Statements (AHEGS) are issued when you graduate (excluding Foundation studies students). If you want an academic transcript, you will need to order one separately
  • The University of Western Sydney officially rebranded as Western Sydney University on 30 August 2015. All degrees and other awards validly conferred by and under the previous name of 'The University of Western Sydney' continue to remain validly conferred and recognised as such
  • Replacement Testamurs will be Western Sydney University Branded

Spring Results Release Closure

Dates will be provided closer to the closing date..  To avoid disappointment, please do not request orders to be produced during this closure or to be express processed once the system is reopened , as your request will be declined.

We apologise for any inconvenience during this closure.

Summer Results Release Closure

SUMMER RESULTS RELEASE: Due to summer results release the online ordering system will be closed from 5pm Wednesday 24 February, reopening 5pm Tuesday 2 March.  We are unable to take orders or process documents during this time, any requests will be declined - once reopened orders will be processed in order of receipt with the same processing timelines as above.

We apologise for any inconvenience during this closure.

Autumn Results Release Closure

Dates will be provided closer to the closing date.  To avoid disappointment, please do not request orders to be produced during this closure or to be express processed once the system is reopened , as your request will be declined.

We apologise for any inconvenience during this closure.

IT Maintenance Closure

Due to University System update - the Online Document Ordering system will be closed periodically for IT maintenance.  We will advertise here when the system will be closed.  

Dates will be provided at the time of closure

We apologise for any inconvenience during this period.

External institutions

  • AHEGS and academic transcripts/records: Check what you need to provide to external professional institutions for further education, registration, accreditation, employment or immigration purposes as requirements vary between institutions
  • It is your responsibility to check external institution's deadlines and order your documents with enough time to meet those deadlines
  • Do you need documents sent to an external body like DEC, AHPRA, UAC, Psychology Board, WES or QTAC? Check the Academic documents FAQ page for more information

Document types

Academic transcript/record

A copy of a student's academic record.
» How do I order my academic transcript/record?

Australian Higher Education Graduation Statement (AHEGS)

Provides information on a student's higher education qualification, including a record of all units undertaken within the specified degree/award, the institution where the qualification was obtained and the Australian higher education system in one easy-to-read document.

Course completion letter

A letter an external organisation may request which confirms a student has completed the necessary requirements to finish their degree and is eligible to graduate pending final approval from the School Academic Committee. A course completion letter can also be issued to confirm a student has graduated. A course completion letter is not required unless you have a request for one from an external organisation. 
» How do I apply for a course completion letter?

Replacement testamur

A replacement for the original certificate issued that confirms a student has been admitted to a particular degree or diploma by the academic institution which issues the certificate. Replacement Testamurs will be Western Sydney University Branded