Academic documents

Hard Copy Documents will be available again from Tuesday, 14 July - Please ensure you order these early and allow ample time for processing and delivery.  Documents will only be posted once a week due to the limited access onto campus and limited postal service, please allow a minimum 2 weeks for delivery.  No priority processing is available.

The following documents are now available as a secure electronic document:

  • Academic transcript/record
  • AHEGS

The following documents are available in hard copy:

  • Academic transcript/record
  • AHEGS
  • Course Completion Letters
  • Replacement Testamurs

Important information

  • Delays in processing your order will occur during system outage periods and peak activity periods for results and graduation
  • Make sure you read the terms and conditions carefully before ordering your documents as they contain important information about time-frames and expectations
  • Australian Higher Education Graduation Statements (AHEGS) are issued when you graduate (excluding Foundation studies students). If you want an academic transcript, you will need to order one separately
  • The University of Western Sydney officially rebranded as Western Sydney University on 30 August 2015. All degrees and other awards validly conferred by and under the previous name of 'The University of Western Sydney' continue to remain validly conferred and recognised as such

Summer Results Release Closure

Summer results release closure.  Due to system requirements during this time - the Online Ordering system will be closed from 12 noon Thursday, 20 February 2020 reopening 10am Monday, 24 February 2020.  To avoid disappointment, please do not request orders to be produced during this closure or to be express processed once the system is reopened , as your request will be declined.

We apologise for any inconvenience during this closure.

Autumn Results Release Closure

Autumn results release closure.  Due to system requirements during this time - the Online Ordering system will be closed from 12 noon Wednesday, 8 July 2020 reopening 10am Tuesday, 14 July 2020.  To avoid disappointment, please do not request orders to be produced during this closure or to be express processed once the system is reopened , as your request will be declined.

We apologise for any inconvenience during this closure.

IT Maintenance Closure

Due to University System update - the Online Document Ordering system will be closed periodically for IT maintenance.  We will advertise here when the system will be closed.  

System closure Friday afternoon 17 July reopening 10am Monday 20 July

We apologise for any inconvenience during this period.

External institutions

  • AHEGS and academic transcripts/records: Check what you need to provide to external professional institutions for further education, registration, accreditation, employment or immigration purposes as requirements vary between institutions
  • It is your responsibility to check external institution's deadlines and order your documents with enough time to meet those deadlines
  • Do you need documents sent to an external body like DEC, AHPRA, UAC, Psychology Board, WES or QTAC? Check the Academic documents FAQ page for more information

Document types

Academic transcript/record

A copy of a student's academic record.
» How do I order my academic transcript/record?

Australian Higher Education Graduation Statement (AHEGS)

Provides information on a student's higher education qualification, including a record of all units undertaken within the specified degree/award, the institution where the qualification was obtained and the Australian higher education system in one easy-to-read document.

Course completion letter

A letter an external organisation may request which confirms a student has completed the necessary requirements to finish their degree and is eligible to graduate pending final approval from the School Academic Committee. A course completion letter can also be issued to confirm a student has graduated. A course completion letter is not required unless you have a request for one from an external organisation. 
» How do I apply for a course completion letter?

Replacement testamur

A replacement for the original certificate issued that confirms a student has been admitted to a particular degree or diploma by the academic institution which issues the certificate.