International student support


To keep us all safe, Student Wellbeing Services (Counselling, Disability and Welfare) are offering students the next available online appointment. If you require a face-to-face appointment, please discuss this with Wellbeing staff at the time of booking.

We understand that studying in a foreign country can be overwhelming. The University has many services and programs to support you to  adjust to your new study environment.

If you’re facing challenges or unexpected problems, the Welfare Service is here to help.

Book an appointment via or call 1300 668 370 (option 5).

Western Sydney University has an after-hours Student Assistance Line specifically for International students. If you need help after-hours, please call 1300 884 235.

Important Announcements

Changes to online study rules for student visa holders. Temporary measures introduced during the COVID-19 pandemic providing student visa holders with the flexibility to study their course online, will end on 30 June 2023. Learn more here.

Unrestricted work rights for student visa holders ends on 30 June 2023. Students must make sure they are aware of any changes to visa conditions, including work rights. Check your Visa Conditions online.


Interpreting and translation services

If you need a document translated you can search for a translator on the National Accreditation Authority for Translators and Interpreters (NAATI) website. It is recommended that you ask for quotes from at least three translators so that you can choose the cheapest quote.

You may be eligible for free document translating services through The Department of Home Affairs. Please visit their webpage for further information and eligibility criteria.

The Translating and Interpreting Service (TIS National) provides interpreters. Call 131 450 for phone interpreters and for onsite interpreters call 1300 655 082. Please note in some cases there may be a fee.

Justice of the Peace (JP) services

A Justice of the Peace (JP) is an official independent witness of documents. If you need documents certified by a JP you can search for one in your area using the public register.

A number of Western Sydney University staff members are JP’s. You can find details on the staff directory. Please contact the individual staff member by phone to check their availability.