Contact Us

Future Student Enquiries

Deciding to study at university is a daunting decision. Whether you are coming to uni straight from school, returning to study after a long break, balancing work and study or handling family commitments, there are a lot of questions to be answered! How do I apply, is the course I want offered, will my qualifications secure me a place, will I get in without formal qualifications, is childcare available, can I study part-time, is there financial assistance?

Let us help! We're the one-stop source for all these questions and more. We love helping prospective students become current students.

Current Student Enquiries


Follow the prompts to be directed to the right person:

  • Press 1 for Counselling, Welfare and Disability Services, OR
  • Press 2 for all other Student enquiries


Our Student Central offices are located on each campus, we are open from Monday – Friday and closed on public holidays. Our hours are extended during exam periods to match exam timetables.

For more information on our services visit our Student Central site.

Student Central Opening hours*
Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday Closed
Sunday Closed
Bankstown, Building 1 | Campbelltown, Building 5 | Hawkesbury, Building K4 | Liverpool, Ground Floor | Nirimba, Building U8 | Parramatta, Building EJa | Parramatta City, Level 1 | Penrith(Kingswood), Building K | Sydney Olympic Park, Level 4

*Please note our opening hours for Student Central at Sydney Olympic Park are from 8am - 3.30pm; and from 9.00am - 6.00pm at Parramatta City campus.

General Enquiries

All general enquiries and correspondence should be directed to

  • +61 2 9852 5222
  • Western Sydney University
    Locked Bag 1797
    Penrith NSW 2751

Looking for a staff member?

To find contact information for a particular staff member search the Staff Directory.

Business, industry, community and government enquiries

Complaints and feedback

Your feedback is welcome and is used to help the University deliver a positive student and staff experience and to improve the services we provide.