Contact Us

Future Student Enquiries

Deciding to study at university is a daunting decision. Whether you are coming to uni straight from school, returning to study after a long break, balancing work and study or handling family commitments, there are a lot of questions to be answered! How do I apply, is the program I want offered, will my degrees secure me a place, will I get in without formal degrees, is childcare available, can I study part-time, is there financial assistance?

Let us help! We're the one-stop source for all these questions and more. We love helping prospective students become current students.

Current Student Enquiries


Follow the prompts to be directed to the right person:

  • Press 1 for Campus Safety and Security, OR
  • Press 2 if you're a current student, OR
  • Press 3 for IT Service Desk, OR
  • Press 4 for course information, OR
  • Press 5 for Counselling, Welfare and Disability Services, OR
  • Press 6 for Library


Our Student Services Hub offices are located on each campus, we are open from Monday – Friday and closed on public holidays. Our hours are extended during exam periods to match exam timetables.

For more information on our services visit our Student Services Hub site.

Student Services Hub Opening hours
Monday 9am - 4.30pm
Tuesday 9am - 4.30pm
Wednesday 9am - 4.30pm
Thursday 9am - 4.30pm
Friday 9am - 4.30pm
Saturday Closed
Sunday Closed
Bankstown, Building 1 | Campbelltown, Building 5 | Hawkesbury, Building K4 | Liverpool, Ground Floor | Nirimba, Building U8 | Parramatta, Building EJa | Parramatta City, Level 1 | Penrith(Kingswood), Building K | Sydney Olympic Park, Level 4

General Enquiries

All general enquiries and correspondence should be directed to

  • +61 2 9852 5222
  • Western Sydney University
    Locked Bag 1797
    Penrith NSW 2751

Looking for a staff member?

To find contact information for a particular staff member search the Staff Directory.

Business, industry, community and government enquiries

Complaints and feedback

Your feedback is welcome and is used to help the University deliver a positive student and staff experience and to improve the services we provide.