Wellbeing Resources

Counselling Service (opens in a new window) – A free and confidential service staffed by qualified psychologists and social workers.

Disability Service (opens in a new window) – Disability Advisors can assist students with disabilities, temporary injury (such as a broken arm) and chronic health conditions to meet their potential.

Welfare Service (opens in a new window) – Welfare Officers can provide guidance around University processes and policies and support with financial hardship, accommodation and student visa enquiries.

Book an appointment with Counselling, Disability and/or Welfare via 1300 668 370 (option 5) or WesternNow. (opens in a new window)

Multifaith Chaplaincy (opens in a new window) – Chaplains can provide confidential conversation and care, support for stress management and anxiety, and links to religious groups and faith communities.

Academic literacy workshops (opens in a new window) – Free two and four-day workshops are available at different times throughout the year. Develop skills in essay writing, critical analysis, note taking and assignment preparation.

Study Smart (opens in a new window) – The Library’s Study Smart Zone provides resources to assist you with assignment writing and study skills. You can also meet with a Study Smart officer via Zoom.

Maths Education Support Hub (opens in a new window) – The Hub provides students at all stages of their degree with Maths and Statistics support.

Peer Assisted Study Sessions (PASS) (opens in a new window) – PASS are drop-in study groups run by students who have previously completed the unit with top results. You don’t need to register. Find the timetable here. (opens in a new window)

WESTERNLife (opens in a new window) – is the University’s social platform and provides information on student clubs and events. This is a great way to connect with staff and students. Log in using your student account details.

MATES (opens in a new window) – is a mentoring program for new students providing information and skills to settle into life at the University.

Western Sydney University Campus Safety & Security (opens in a new window) – on-campus safety support. Ph: 1300 737 003

After Hours Assistance Line for international students - Ph: 1300 884 235

NSW Mental Health Line (opens in a new window) – Access mental health professionals to assess whether you or the person you’re concerned about requires ongoing mental health care, and how urgently this is needed. Ph: 1800 011 511

Lifeline (opens in a new window) – Crisis support and suicide prevention service. Ph: 131 114

Suicide Call Back Service (opens in a new window) – Telephone and online counselling for those affected by suicide. Ph: 1300 659 467

Domestic Violence Line (opens in a new window) – Counselling and referrals for women experiencing Domestic and Family Violence. Ph: 1800 656 463

NSW Rape Crisis Centre (opens in a new window) – Telephone and online counselling service for anyone who is at risk of or has experienced sexual assault, family or domestic violence. Ph: 1800 424 017

Kids Helpline (opens in a new window) – Free and confidential counselling service for 5-25 year olds. Ph: 1800 55 1800

HealthDirect Australia (opens in a new window) – 24-hour health advice. Ph: 1800 022 222

NSW Poisons Information Centre (opens in a new window) – Staffed by scientists and pharmacists to provide poisons information. Ph: 13 11 26

Overseas Student Health Cover (Bupa) (opens in a new window) – 24/7 support for International students with Bupa health cover. Ph: 1300 884 235

Service NSW (opens in a new window) – Financial and wellbeing support for students impacted by COVID-19

Study NSW COVID-19 Help Hub (opens in a new window) –  COVID-19 information and support for international students.

Study NSW International Student Intake Support Service (opens in a new window) – Enables international students studying in NSW and overseas to submit a request for support. Multilingual case workers connect students to government and community services.

Student Legal Service (opens in a new window) – Advice and referrals for students enrolled at Western Sydney University.

Welfare Rights Centre (opens in a new window) – Support with Centrelink and social security matters for NSW residents.

Redfern Legal Centre (opens in a new window) – Advice and casework on a range of topics.

Centrelink (opens in a new window) – Government organisation providing a range of on-going payments to eligible Australian residents.

Link2Home (opens in a new window) – State-wide homelessness referral service.

Escaping Violence Payment Program (opens in a new window) – Available to people 18+ who have recently experienced family violence, have a changed living situation and are experiencing financial stress.

Tenants Union of NSW (opens in a new window) – Access advocacy services to support you with tenancy issues.

Ask Izzy (opens in a new window) – Find out about Community Services in your local area.

Financial Counsellors’ Association of NSW (opens in a new window) –Free and confidential financial advice. Phone: 1300 914 408

ASIC MoneySmart (opens in a new window) – Provides tips to help you manage your money

Australian Red Cross  (opens in a new window) – Emergency relief support for people on temporary visas.

The Salvation Army (opens in a new window) – Ph: 13 72 58

St Vincent de Paul (opens in a new window) – Ph: 13 18 12

Anglicare (opens in a new window) – Ph: 1300 111 278

Alcohol and Drug Information Service (opens in a new window) – Information, support and referral service for those impacted by alcohol and drug use.
Ph: 1800 422 599

CounsellingOnline (opens in a new window) – Access online counselling support for drug and alcohol issues.

DrinkWise (opens in a new window) – Alcohol information and support services.

Family Drug Support (opens in a new window) – Support and information for families of alcohol and drug users. Ph: 1300 368 186

NSW Quitline (opens in a new window) – Free and confidential 24 hour phone service to assist you to quit smoking. Ph: 13 78 48

NSW Sexual Health clinics (opens in a new window) – Find your closest clinic.

Play Safe (opens in a new window) – Information about sex, contraception and STI testing.

Family Planning NSW (opens in a new window) – Provides information on sexual health and reproduction. Ph: 1300 658 886

ACON (opens in a new window) – Community Health organisation for the LGBTIQ community.

Twenty10 Gay and Lesbian Youth Services (opens in a new window) – Provides specialised services for LGBTQI young people 12 – 25 including housing, mental health, counselling and social support. Ph: 1800 652 010

Men's Line Australia (opens in a new window) – 24/7 online counselling service for men. Ph: 1300 789 978

1800RESPECT (opens in a new window) – 24/7 service to support those impacted by sexual assault. Ph: 1800 737 732

Transcultural support: Study success (opens in a new window) – Information for recent migrants and international students on adjusting to life and study in Australia.

Transcultural Mental Health Centre (opens in a new window) – Enabling individuals from culturally and linguistically diverse backgrounds to access mental health support.

After Hours Assistance Line - Ph: 1300 884 235

Overseas Student Health Cover (Bupa) (opens in a new window) – 24/7 support for International students with Bupa health cover. Ph: 1300 884 235

International Student Health Hub - Assistance with navigating the Australian health care system and sexual health resources

Let your story talk - Mental health support for international students

Insider Guides (opens in a new window) – Discover practical tips on living and studying in Australia and information on important issues such as mental health and social isolation.

Study Australia (opens in a new window) – Information about Australian education, training and research to international students.

Study NSW (opens in a new window) – Develops programs and strategies to improve the experience of international students in Australia.

Redfern Legal Centre (opens in a new window) – Free and confidential legal advice for international students in NSW.

Department of Home Affairs (opens in a new window) – For visa information. Ph: 131 881