Counselling Service
About the Counselling service
Watch the video below to learn more about the WSU Counselling service.
24/7 Crisis Support Contacts
For immediate crisis intervention when life may be in danger, call Emergency Services on 000 or go to your local hospital emergency department.
- Campus Safety & Security (opens in a new window) 1300 737 003
- 1800 RESPECT (opens in a new window) 1800 737 732
- Lifeline (opens in a new window) 13 11 14
For further emergency and 24-hour services visit our resources list.
Contact Us
Counselling Services will be closed from 19 December 2025 to 5 January 2026. We will respond to enquiries when we reopen on Monday, 5 January 2026.
If you require urgent assistance during this period, please use the following support services:
WSU Campus Safety & Security (24/7): 1300 737 003
WSU International Student After Hours Assistance (24/7): 1300 884 235
Lifeline (Crisis Support): 13 11 14
Mental Health Access Line (24/7): 1800 011 511
Ask Izzy – Locate food and community support: askizzy.org.au
Financial Assistance – The Salvation Army Australia: salvationarmy.org.au
Homelessness Support (Link2Home): 1800 152 152
For emergency situations please call 000
We appreciate your understanding and wish you a safe and restful holiday season.
Our office hours are Monday to Friday 9.00am - 4:30pm.
mailto:counselling@westernsydney.edu.au Email: counselling@westernsydney.edu.au
Phone: 1300 668 370 (Option 5)