CloudStor Decommissioning

CloudStor Permanent Shut Down: midday 15 December 2023

AARNet has advised that it will be decommissioning its CloudStor file storage services (including Sync & Share, SWAN, & S3) at midday on Friday, 15 December 2023. 
Their service for sending large files will remain available as a standalone service, FileSender.

Important Dates:

  • All CloudStor accounts have been set to Read-Only on 1 December 2023.
  • Any files or data you need that are currently hosted on CloudStor needs to be moved to another location before 15 December 2023.

Request All My Data - Update

**IMPORTANT!** - The Request All My Data Function does NOT include the following:

  • files in shared folders that have been shared with you
  • ZOOM Recordings

Please move any relevent files you need to keep from folders that have been shared to another directory before using the "Request All My Data" feature. If there are ZOOM recordings you need to keep, please download them individually.

You can use the Request All My Data function in CloudStor to get a zip file of all your data and automatically close your account.

Additional information is available on the AARNet CloudStor Decommission page.

What happens next?

  • SharePoint, OneDrive and DF Shares are available now for staff who can move their files to one of those platfoms. Use the CloudStor Decision Tree to work out which is most suitable for you.
  • In the future a new premium service for researchers to store and share their data will be available, however this will not be available before 15 December.

Does SharePoint or OneDrive work for you?

Western uses Microsoft Office 365 for all of its desktop needs and is available for all staff.  Like you, O365 works everywhere, across devices.

SharePoint is a great option for storing and sharing files securely. It is high-capacity and you can access it from anywhere with your Western ID and password. It is a recommended secure option for data storage and sharing, and it allows file synchronization and cloud backup as well. Sharing to non-WSU collaborators is also possible, via a request to the IT Service Desk.

See our step-by-step guide for migrating from CloudStor to Sharepoint.

OneDrive is another tool that all staff have at their disposal. You can store up to 5TB of data, and you can request more storage if you need to. OneDrive is similar to SharePoint, but is tied to an individual's Western Account, so it is more suited to storing files that belong to an individual rather than a team. When a staff member leaves Western, their OneDrive will become inaccessible after some time.

Try using the CloudStor Decision Tree to help determine the most suitable location for your files and IT Service Desk for more complex scenarios.

Frequently Asked Questions (FAQs)

Have a question? Perhaps these FAQs will help you along. We will continue to develop these as we get closer to the decommissioning date.

I've finished using Cloudstor and don't need anything still there, do I need to do anything?

If you have already downloaded your data or no longer require your CloudStor user account, use the AARNet Delete My Account tool to have your account disabled and queued for deletion.

Any data you have not downloaded by 15 December 2023 will become inaccessible after that date.

I'm using CloudStor as a permanent repository for openly shared data sets.

These data sets should be moved to the WSU Library Research Direct service.

I run processing on my CloudStor files.

The new solution being delivered by ITDS may provide this functionality, however this will not be available before 15 December.

There are also free storage and processing allocations available via Intersect, contact the IT Service Desk.

Will FileSender be decommissioned?

No; AARNet will continue to offer FileSender as a stand-alone service for transferring large files online.

Is there a replacement for CloudStor?

AARNet does not offer a replacement for CloudStor.

ITDS is working to implement a new solution, however this will not be available before CloudStor is shut down.

All users should move any data they need to either OneDrive of SharePoint at least as an interim measure.

Will my files be moved automatically?


When will I lose access to my files on CloudStor?

15 December 2023

I'm confused about all the options.

Try using the CloudStor Decision Tree to help determine the most suitable location for your files.

Contact the IT Service Desk if you have a more complex scenario.