Office of Governance Services

The Office of Governance Services provides a wide range of support services to the governing bodies of the University, as well as managing a range of corporate information and functions.

Complaints and Resolution Management

Resolving complaints at the University. There are three complaint resolution avenues available. Direct Informal, Formal Internal and Formal External.

Records Management

RAMS is responsible for implementing consistent records management programs throughout the University and providing advice, assistance, guidance and training to all staff.

Archives Management

The University Archives goal is to capture, preserve, manage and make available a documentary heritage resource of the University, its predecessors, local communities and those people and organisations with which it has had a close association.

Policy and Delegations

Policy DDS is the University's repository of approved rules, policies and procedures. 

The Delegations Register provides details of individual delegation holders in the University (staff login required). 

University Elections

Information about current and past elections for various committees across the University is available on the Elections page.

Information about elections for student positions on various committees (including campus councils and governance committees) is available on the Student elections page.

Student Misconduct 

Academic Misconduct resources for staff and students dealing with misconduct of an academic nature such as plagiarism and cheating. 

Non-Academic Misconduct resources for staff and students dealing with misconduct of a non-academic nature such as submission of falsified documents, harassment and other adverse behaviour.  

Education Services for Overseas Students (ESOS)

The Education Services for Overseas Students (ESOS) Act regulates the provision of education to overseas students in Australia. 


Information for staff and students about privacy issues at the University including privacy complaints and privacy legislation. 

Right to Information 

Advice about how to make a request for information under the Government Information (Public Access) Act 2009.