Regardless of whether you are a single-pilot operation or fly for a large organisation, effective communication is a critical part of your flying operations. Misunderstandings and communication failures cost time and money, and at worst, compromise safety, as some of the case studies in this booklet show.

Clear communication can be the difference between safe flight and aircraft accidents. Dr Dominique Estival's research was a key contribution in developing and guiding the Australian Government's Civil Aviation Safety Authority's Safety behaviours: human factors for pilots resource kit. The kit provides pilots case studies and practical exercises, focussing on the elements needed to create and maintain a positive safety culture.

To read more, please visit The Civil Aviation Safety Authority website.