Content Manager (TRIM)

Content Manager (TRIM) is Western Sydney University’s enterprise document and records management system (EDRMS), used to manage both physical and digital information assets. It enables the compliant capture, management, storage, and secure disposal of business information in line with governance and regulatory requirements. The system has been in use since 2004 and has also been known as TRIM, HPE TRIM, and TRIM Context.

Content Manager integrates with Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Project, supporting efficient record capture and management within business units. It is also accessible via a secure web interface.

While SharePoint, shared drives, and OneDrive support collaboration and document storage, they do not provide consistent controls for record classification, retention, disposal, or auditability. Content Manager is a dedicated records management system that delivers structured governance and compliance, and is the University’s endorsed system of record.

Web Client - Content Manager (TRIM)

To develop proficiency in Content Manager (TRIM), RAMS runs monthly training sessions. Staff are encouraged to register for a session via MyCareer.

Records Support

Our RAMS (Records & Archives Management Services) team offers a broad range of skills and expertise to support you with Content Manager

Each Faculty is supported by a dedicated RAMS team member.

• Faculty of ECS – Jo Harrison
• Faculty of Health – Danielle Lamaro
• Faculty of SABEL – Adam Tuckwell

We support all staff in maintaining effective recordkeeping by:

• Working with Content Manager (TRIM) in both desktop and web environments
• Understanding Information Governance requirements
• Developing effective, compliant recordkeeping practices

Contact the team via RAMS

Records Management User Group

An email list has been set up to facilitate communication between users of Content Manager (TRIM) and the RAMS team at Western Sydney University. If you would like to subscribe or unsubscribe to this list, please contact Records & Archives Management Services (RAMS)