Care Collaborate Connect: Psychological First Aid

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Care · Collaborate · Connect Psychological First Aid is a 1-hour self-directed online training program. The training is free for all Western Sydney University Staff and Students. It equips you with the knowledge, skills, and confidence to support people who are distressed.

This online course comprises four modules:

  • Self-care
  • Attending to distress
  • Coping planning
  • Problem-solving

Care · Collaborate · Connect Psychological First Aid normalises distress and coping. It teaches you how to support other people, without needing to diagnose them with mental illnesses. It helps you create a coping environment around you where people are cared about, supported, and connected with professional help, if needed.

To access the training, click the red button below and log in via AAF function.


Why should I invest an hour in Care Collaborate Connect training?

Investing an hour in Care Collaborate Connect training equips you with valuable skills to support your family, friends, and community when they're upset. It empowers you to provide assistance without causing harm and helps build stronger connections.

What makes Care Collaborate Connect unique?

Care Collaborate Connect stands out as the world's only strengths-focused and needs-based approach to aiding people in times of distress. Unlike traditional methods, it doesn't label distress or unpleasant emotions as illness, promoting a more caring and understanding response.

How does Care Collaborate Connect differ from other approaches?

Unlike approaches that may pathologise distress, Care Collaborate Connect focuses on supporting others without trying to suggest they have a mental illness.  It emphasizes caring, collaboration and connection, providing a positive and effective means of helping others.

What benefits will I gain from completing the training?

Upon completion, you'll have the knowledge and skills needed to support others when they're upset enhancing your ability to contribute positively to your community. Plus, you'll receive a Completion Certificate as a testament to your commitment to fostering a caring and connected environment.

Can Care Collaborate Connect be applied in various settings?

Absolutely! The principles learned in Care Collaborate Connect are versatile and can be applied in various settings, including personal, professional, and community contexts. This training provides a universal approach to support that transcends boundaries.

How does Care Collaborate Connect avoid pathologising distress?

Care Collaborate Connect recognizes distress and unpleasant emotions as part of the human experience without labelling them as disorders. This approach encourages understanding and support, fostering a non-judgmental environment for those in need.

Why is it important to support rather than manage others in distress?

Managing implies control while supporting involves empathy and collaboration. Care Collaborate Connect emphasizes supporting others rather than trying to take control of managing their emotions. This approach builds trust and strengthens relationships.

Is the Completion Certificate valuable beyond personal satisfaction?

Absolutely! The Completion Certificate not only validates your commitment to psychological first aid but also serves as a tangible recognition of your skills. It can be a valuable addition to your professional development and a testament to your dedication to community well-being.

Can Care Collaborate Connect training benefit my relationships?

Yes, indeed! The skills acquired in this training are applicable in personal relationships, enabling you to navigate emotional situations with understanding and support. It fosters a more compassionate and connected approach to interpersonal dynamics.

How does Care Collaborate Connect contribute to community well-being?

By equipping individuals with the skills to support others, Care Collaborate Connect creates a ripple effect of well-being within communities. Your enhanced ability to provide psychological first aid contributes to a healthier and more connected community overall.