Parking on campus

Liverpool parking information

The Ngara Ngura Building in Liverpool City is our brand new, state-of-the-art campus. It is conveniently located adjacent to Westfield Shopping Centre, the Macquarie Plaza and 800m from the Liverpool transport hub.

There are limited parking spaces available at the campus and these are managed by pre-booking with Divvy Parking. (opens in a new window) For details, please refer to the FAQs below.

Please note that the Western Sydney University parking permit system does not operate at the Ngara Ngura Building.

Liverpool Parking FAQs

What is DIVVY?

DIVVY is an online marketplace that connects drivers with unused parking spaces – that would otherwise remain hidden – for less. DIVVY handles your bookings, payments and gives you a QR code and pin so you can access exclusive DIVVY car parking spaces in various locations.

How does it work at Ngara Ngura Building?

Western Sydney University encourages all staff and students to consider using public transport (trains or buses) to visit our new vertical campus. However for some, public transport is not an option. Therefore, parking on site is available for both students and staff through DIVVY Parking. (opens in a new window) This can be pre-booked from 30 July 2018.

Do I need a DIVVY account to make a booking?

Yes. You will need a DIVVY account before you are able to make a booking. If you create an account with your @westernsydney.edu.au or @student.westernsydney.edu.au email address, the system will recognise that you are a Western student or staff member and you will be able to see and book available parking at the Ngara Ngura building.

Can I share a DIVVY account with a friend or colleague?

No. You will need to use your own DIVVY account to make your booking. The system will only allow one account to be parked on-site at any given time.

How will the University support students and staff with a disability?

In addition to the two legislatively required mobility car spaces, students and staff learning and working at the Ngara Ngura building who have an RMS Mobility permit will be provided with priority access to the on-site car park 12 days before other staff and students. Further, this priority group will park for free. To join the group, email Campus Safety and Security (security@westernsydney.edu.au) a scan of your RMS Mobility Parking Scheme Licence (both sides) and your student/staff identification.

I have a short-term mobility impairment and will need to park on-site. Can I join this priority group?

Students and staff with a short-term mobility consideration (such that getting an RMS Mobility Parking permit is not feasible) can also get added to this priority group through the Priority Parking Application Form [PDF, 113.27 KB] (opens in a new window). Simply email a scan of the completed form and your student/staff identification to Campus Safety and Security (security@westernsydney.edu.au)

How do I search for and book a car space using DIVVY?

You can do this on both the DIVVY website and app.

On the website, click ‘Find a Space’ on the top right. Under 'Parking Type', select 'Hourly'. Enter the required booking date, start time, duration and the desired location (e.g. Liverpool). Click ‘Show Results’. All available spaces at and near that location will be shown.

On the DIVVY app, press the ‘P’ symbol at the bottom of the screen. Select 'Hourly' and enter the location (e.g. Liverpool). Enter the required booking date, start time and duration, then press ‘See Results’ to see available spaces.

Please pay attention to the size of the car space and consider your requirements when booking. For example, please do not book a small car space when driving a large vehicle.

Where does DIVVY have parking available?

DIVVY has parking available all over Sydney, Melbourne and Brisbane. In Liverpool it has on-site parking in the Ngara Ngura building. The University, DIVVY and Westfield are also working towards parking at Westfield being included in the DIVVY portal, expected to be available in August.

If I am not a member of the priority group how do I pay for parking?

Car parking at the Ngara Ngura building can be paid for on an hourly basis ($1/hr), by using either a credit card or a debit card through DIVVY. Spaces can be pre-booked online up to 30 days in advance of the booking.

What happens if I arrive late or early?

DIVVY provides a 5-minute early entry period, so staff and students can enter the car park just before their booking commences. There is also a 2 minute late exit – thereafter overstay charges apply. Further, staff and students will receive a push notification flagging that their booking is almost finished, both 30 minutes prior to the expiry of their booking and 5 minutes after the expiry time*.

*Note: Push notifications will be based on the users phone settings and permissions, but an email will also be sent to their registered email address.

What if I overstay my hourly booking?

If you need to extend your stay and there are spaces available, you can make a new booking for additional hours. Overstaying without doing so means the next person who has booked that parking space may not be able to get to class. DIVVY allows the University to identify individuals who overstay their booking to the detriment of others. These individuals will receive two warnings and then will no longer have access to on-site parking at the Ngara Ngura building for the remainder of that academic teaching session.

There is a car parked in my space, what do I do and who do I contact?

DIVVY can assist when there is a car parked in a space you’ve booked. Please contact the 24/7 support number located on your DIVVY app. This number can also be found on our DIVVY access controller at the entrance to the car park or your booking confirmation email. Alternatively, you can email the DIVVY Support team at helpdesk@divvyparking.com

What will happen if the car park is underutilised or the take up of DIVVY is less than forecast?

The University will regularly review the data collected by DIVVY (such as how and when the carparks are being used) to inform any changes to the DIVVY program. Further, the Travel in the Digital Age Research Group has been awarded a research grant from the NSW Government to conduct a research evaluation on this project. The findings of this research will be used to optimise the solution so that the University can continue to improve how it delivers equitable parking provisions.

How can I provide feedback about the carpark?

General feedback should be provided to Campus Safety and Security by email to security@westernsydney.edu.au

Is there a car drop off/pick up location outside the Ngara Ngura Building?

There are no available drop off locations outside the building, however Westfield provide three hours free parking, where students and staff may be dropped off adjacent to the University.

Is there night time parking for staff and students?

Yes - until 10:30pm. The car park reopens at 7am.

How do we make it equitable for people who already have parking permits for other campuses?

If staff or students would like to also purchase parking permits for the suburban campuses, they are able to do so. Noting, students and staff who are learning or working at the Ngara Ngura building who, within a calendar year, spend $240 on onsite parking (the equivalent of 30 Pay and Display one day parking permits on our suburban campuses) will, upon application to Campus Safety and Security, be provided an annual General Yellow permit for the same year.

Parramatta parking information

Parramatta South and North

Western Sydney University recognises the demand for parking at the Parramatta South campus exceeds the availability of parking bays. There are significant heritage protection issues associated with Parramatta campus which restricts parking management and development options.

To manage the continuing demand for parking at Parramatta campus the University has restricted parking on Parramatta South campus to Communal Blue permit, Dedicated Red permit, Restricted Orange permit, White 'HOTSPOT' permit and RMS MPS card holders only.

Pay and Display one day parking permits can be purchased from the permit machines on campus for $9. This will allow the holder to park in blue bays only.

Yellow parking bays are still available on the Parramatta North campus.

Parramatta North campus is connected to the main campus by a free shuttle bus service which runs on a continuous loop between the hours of 8am and 10.30pm. Please refer to the Shuttle Bus Schedule for further details.

The two campuses are also connected by a walking route which is regularly patrolled by Campus Safety and Security Officers.

Parramatta City

Parramatta City campus currently has two locations: 169 Macquarie Street and 100 George Street. The Parramatta City campus at 169 Macquarie Street is less than a five minute walk from Parramatta train station.

Parking bays are not available as the Parramatta City facilities are located in the heart of the CBD with no available land to accommodate parking. Students are encouraged to view the Parramatta CBD map [PDF, 563Kb] (opens in new window) for parking options in this area. Staff working in these facilities are requested to contact their relevant School for parking options.

The shuttle bus services the campus at 169 Macquarie Street only. For campus shuttle info visit the Shuttle bus webpage.

In line with the NSW State Government's Metropolitan Transport Plan, the University's long-term goal is to increase the use of public transport by those coming to Western Sydney University. Full details on alternatives to parking at the University are available at the Getting to Uni page.