Parking on campus

DIVVY Parking (opens in a new window) connects drivers with free parking spaces all over Sydney, Melbourne and Brisbane. Drivers can book and pay for parking either via the web browser or the DIVVY app.

Car parking at the Ngara Ngura building can be paid for on an hourly basis ($1/hr), by using either a credit card or a debit card through DIVVY.

Spaces can be pre-booked online up to 30 days in advance of the booking.

On the website, click ‘Find a Space’ on the top right. Under 'Parking Type', select 'Hourly'. Enter the date, start time, duration and the desired location (e.g. Liverpool). Click ‘Show Results’. All available spaces at the Ngara Ngura building will be shown.

On the DIVVY app, press the ‘P’ symbol at the bottom of the screen. Select 'Hourly' and enter the location (e.g. Liverpool). Enter the date, start time and duration, then press ‘See Results’ to see available spaces.

After making your booking, DIVVY gives you a QR code and pin number, both in a confirmation email and in the app. Both the QR code and the pin number will lift the boom gate.

Please visit this page for a guide on the car park location, pictures on how to lift the boom gate and a map of the basement.

IMPORTANT: Please be advised many car spaces are only suitable for small to medium sized vehicles and there is a height restriction of 1.9m.

Yes. You will need a DIVVY account before you are able to make a booking.

If you create an account with your @westernsydney.edu.au or @student.westernsydney.edu.au email address, the system will recognise that you are a Western student or staff member and you will be able to see and book available parking at the Ngara Ngura building. Otherwise these spaces will remain hidden.

No. You will need to use your own DIVVY account to make your booking. The system will only allow one account to be parked on-site at any given time.

In addition to the two legislatively required mobility car spaces, students and staff learning and working at the Ngara Ngura building who have an RMS Mobility permit will be provided with priority access to the on-site car park 12 days before other students and staff. Further, this priority group will park for free.

To join the group, please email Campus Safety and Security security@westernsydney.edu.au a scan of your RMS Mobility Parking Scheme Licence (both sides) and your student/staff identification.

Students and staff with a short-term mobility consideration (such that getting an RMS Mobility Parking permit is not feasible) may also be eligible for the priority group. To apply, email a scan of the completed Priority Parking Application Form [PDF, 138.13 KB] (opens in a new window) and your student/staff identification to Campus Safety and Security security@westernsydney.edu.au

DIVVY provides a 5-minute early entry period, so staff and students can enter the car park just before their booking commences. There is also a 2 minute late exit – thereafter overstay charges apply. Further, staff and students will receive a push notification flagging that their booking is almost finished, both 30 minutes prior to the expiry of their booking and 5 minutes after the expiry time*.

*Note: Push notifications will be based on the users phone settings and permissions, but an email will also be sent to their registered email address.

If you need to extend your stay and there are spaces available, you can make a new booking for additional hours. Overstaying without doing so means the next person who has booked may not be able to get to class. DIVVY allows the University to identify individuals who overstay their booking to the detriment of others. These individuals will receive two warnings and then will no longer have access to on-site parking at the Ngara Ngura building for the remainder of that academic teaching session.

Please contact the 24/7 support number (1300 030 317) or email helpdesk@divvyparking.com These details can also be found on the DIVVY access controller at the entrance to the car park, the booking confirmation email or in the app.

General feedback should be provided to Campus Safety and Security by email to security@westernsydney.edu.au
The University will regularly review the data collected by DIVVY (such as how and when the car parks are being used) to inform any changes to the DIVVY program.

There are no available drop off locations outside the building, however Westfield provide three hours free parking, where students and staff may be dropped off adjacent to the University.

Yes - until 10:30pm. The car park reopens at 7am.

Staff and students who are working or learning at the Ngara Ngura building and hold an annual blue parking permit will, upon application to Campus Safety and Security by email (security@westernsydney.edu.au), be able to access on-site parking at the Ngara Ngura building, using DIVVY Parking, for free for the remainder of the year.