Maintenance and Service


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The University owns and operates an extensive portfolio of buildings and land assets across many campuses and external sites. The Division of Operations, Office of Property and Commercial (OPC) are responsible for the maintenance of the following equipment/infrastructure at those campuses and sites:

  • Building structures
  • Permanent internal fittings (e.g. toilet roll holders, basins, hand dryers)
  • Internal finishes (e.g. floor coverings, painting)
  • General teaching furniture (lecture theatres and flat floor teaching space)
  • Building reticulated services (water, sewer, gas)
  • Air conditioning / ventilation systems
  • Fire protection systems
  • Lighting, power, generators
  • Roads, grounds and landscaping, external structures, external services, landscaping, grounds maintenance
  • Signage (building and directional)
  • Fume cupboards, bio safety cabinets, laminar flow cabinets
  • Billi and Zip hot water units (repairs only)

Campus Operations administers the maintenance of locks and security systems, including swipe-card access and duress alarms. These services are delivered by Campus Safety and Security.

If your request relates to Swipe Cards, Security Access, Security Issues or Hazardous Conditions please contact Campus Safety and Security directly.

Schools/Units, Institutes, Research Centres and Entities are responsible for funding the provision and maintenance of the equipment/infrastructure listed below under unit funded items, which can be delivered by OPC upon request.

ITEMS THAT ARE UNIT FUNDED

  • Loose fittings such as photo frames, whiteboards and mirrors
  • Loose office furniture (repairs, replacement and disposal)
  • Fixed furniture (repairs and replacement)
  • Unit fixtures (e.g. key boxes and assignment boxes)
  • Additional lighting and/or general purpose outlets (i.e. power points)
  • Coolrooms
  • Corporate/office signage
  • Removals/relocations
  • Events (setups, cleaning, maintenance standby personnel, setdown and make good of areas used)
  • Key replacements
  • Portable equipment (electrical testing and tagging)
  • Billi and Zip hot water units (replacement)
  • Generators (refuelling and monitoring)
  • Stove, rangehoods and general kitchen appliances (repairs and replacements)
  • Window coverings (all film types - new install or repairs and replacements

OPC does not assume any responsibility for UPS units, portable desk lamps, research equipment (e.g. autoclaves), theatre tables, satellite dishes, x-ray machines, kitchen equipment (e.g. microwaves, fridges, coffee machines, dishwashers and kettles), dryers, washing machines, televisions, TV antennas and gas bottles.