Frequently Asked Questions
Do I need to pay for parking at Western Sydney University?
How and when will I receive my permit?
I no longer need my permit. Can I get a refund?
Can I upgrade or downgrade the permit I have purchased upfront?
Can I upgrade or downgrade my salary sacrificed parking permit?
How do I get a receipt for my purchase of a permit?
Is there free motorcycle parking at Western Sydney University?
I have lost or damaged my parking permit. Can I get a replacement?
Will I receive two permits if I list two vehicles on my application form?
How do I update the details registered to my parking permit?
Why do I have to register my vehicles to my permit?
What can I display on my vehicle while awaiting delivery of my permit?
I have left my permit on my other car. What should I do?
Where can I park if I have a valid Mobility Parking Scheme (MPS) permit?
What do I do if I can't find a vacant parking bay?
What do I do if a permit machine is out of order?
What do I do if someone is parked in my red bay?
Parking at Liverpool (DIVVY)
What is DIVVY?
How does it work at Liverpool campus
Do I need a DIVVY account to make a booking?
How will the University support students and staff with a disability?
How do we make it equitable for people who already have parking permits for other campuses?
I need help, who do I contact?
Contact the Parking team
If you have an enquiry that could not be answered with the above information please contact us
Phone: 1800 622 362
Western Sydney University Parking Compliance
Locked Bag 1797
Penrith NSW 2751