Frequently Asked Questions
Do I need to pay for parking at Western Sydney University?
- vehicles displaying a valid RMS MPS card (the card must be clearly displayed on the front windscreen)
- motorcycles parked in a motorcycle parking area
Do I need a permit if parked on campus outside business hours?
How do I purchase a parking permit?
How much do parking permits cost?
How do I get a receipt for my purchase of a permit?
When purchasing your permit via OneStop select "Print a Tax Invoice" on the payment record screen.
A tax invoice will also be issued to the email address nominated on your application once your payment has been successfully processed.
If you forget to print the tax invoice and don't receive the tax invoice via email, please email firstname.lastname@example.org with your name, student/staff number and type of permit purchased and a copy of your tax invoice will be emailed to you.
Is there free motorcycle parking at Western Sydney University?
If you park your motorcycle in a car space, you will need to purchase a permit, but are not required to display the permit. Instead, you must register your motorcycle and permit details with the on-site security office.
What types of parking permits are available?
Will I receive two permits if I list two vehicles on my application form?
Am I able to upgrade/downgrade the permit I have purchased?
What can I display on my vehicle while awaiting delivery of my permit?
Staff who purchase a permit via salary sacrifice/salary deduction will be issued a temporary permit once their application has been successfully processed. The temporary permit will be valid for 15 working days and must be displayed on the dashboard of your vehicle while awaiting delivery of the parking permit.
I have left my permit on my other car. What should I do?
How and when will I receive my permit?
If you have not received your permit after 15 working days of the purchase date please complete the Replacement Parking Permit Application Form.
How long is my permit valid for?
How do I update the vehicles registered to my parking permit if I have a new vehicle?
Why do I have to register my vehicles to my permit?
- The lights on your vehicle have not been turned off
- Contractors need your vehicle moved so it is not damaged while maintenance work is performed on campus
- Your vehicle has been damaged/involved in an accident
Keeping your record up to date with current information means we can contact you immediately should we need to.
Where can I park if I have a valid RMS MPS card?
What do I do if I can't find a vacant parking bay?
What do I do if a permit machine is out of order?
What do I do if someone is parked in my red bay?
I have lost/damaged/never received my parking permit. Can I get a replacement?
If a second replacement permit is required, you must submit a Statutory Declaration Form with your Replacement Parking Permit Application Form before a second replacement permit is issued.
I no longer require my permit. Can I get a refund?
Why is parking so strict at the University?
The Western Sydney University Parking and Traffic Policy is also enforced to ensure traffic flow and parking doesn't risk the safety of students, staff and visitors to the University or cause environmental damage.
Are parking fines issued and how do I avoid getting a fine?
What should I do if I get a fine?
Contact the Parking team
If you have an enquiry that could not be answered with the above information please contact Parking on the following details:
Phone: 1800 622 362
Post: Western Sydney University Parking Compliance
Locked Bag 1797
Penrith NSW 2751