2009 winners
- Excellence in Teaching
- Excellence in Professional Service
- Excellence in Postgraduate Research Training and Supervision
- Excellence in University Engagement
- Excellence in Entrepreneurship and Innovation
- Excellence in University Sustainability
Excellence in Teaching
Dr Sharon Bourgeois, Associate Head of School/Director Clinical Education, School of Nursing and Midwifery
Dr Bourgeois is recognised for her innovative contribution to the development of nurse academics. Over six years,Sharon has developed a program of work focussing on the development of best practice in clinical teaching, and demonstrating her commitment to a student centred approach to learning and teaching.
Highly Commended
Dr Sharon Andrew, Senior Lecturer, Learning and Teaching Fellow, School of Nursing and Midwifery
Dr Susan Armstrong, Senior Lecturer, School of Law
Mr Michael Blissenden, Senior Lecturer, School of Law
Excellence in Professional Service
Contact Service Centre
The Contact Service Centre (CSC), now in its 14th year, has emerged as one of the leading, if not the leading call centres in the University sector. The CSC is the centrepiece of the UWS approach to its marketing strategy, service delivery and relationship marketing.
The CSC was ranked the top performing tertiary call centre by Customer Service Benchmarking Australia (CSBA) in January – March 2009. In addition, the CSC outperformed 139 companies including banks, telcos, utilities, councils, financial institutions and airlines to be ranked the top performing call centre survey across Australia, setting the country benchmark for customer service delivery.
Deborah Moldrich, Contact Services Manager, Office of Public Affairs
Joanne Vernon, Contact Services Coordinator, Office of Public Affairs
Fran Ryan, Contact Services Coordinator – Switchboard, Office of Public Affairs
Amy Borg, Contact Service Officer, Office of Public Affairs
Amy Fairbairn, Contact Service Officer, Office of Public Affairs
Anna Perkins, Contact Service Officer, Office of Public Affairs
Annelise Tyrrell, Contact Service Officer, Office of Public Affairs
Bridget Kennedy, Contact Service Officer, Office of Public Affairs
Cameron Steuart, Contact Service Officer, Office of Public Affairs
Catherine Gasparini, Contact Service Officer, Office of Public Affairs
Crystal Claridge, Contact Service Officer, Office of Public Affairs
Dane Chad, Contact Service Officer, Office of Public Affairs
Danielle Maynard, Contact Service Officer, Office of Public Affairs
Ellen Clarkstone, Contact Service Officer, Office of Public Affairs
Erin McWhirter, Contact Service Officer, Office of Public Affairs
Hannah McLeod, Contact Service Officer, Office of Public Affairs
Jared Bennett, Contact Service Officer, Office of Public Affairs
Jennifer Noorbergen, Contact Service Officer, Office of Public Affairs
Jeunelle Juarez, Contact Service Officer, Office of Public Affairs
Katie Munton, Contact Services Team Leader, Office of Public Affairs
Keith Hamd, Contact Service Officer, Office of Public Affairs
Manu Cherian, Contact Service Officer, Office of Public Affairs
Mary Jekki, Contact Service Officer, Office of Public Affairs
Michael Belcher, Contact Service Officer, Office of Public Affairs
Michael Shoory, Contact Service Officer, Office of Public Affairs
Michelle Rhyder, Contact Service Officer, Office of Public Affairs
Nathan Milburn, Contact Service Officer, Office of Public Affairs
Nicole Tomasella, Contact Service Officer, Office of Public Affairs
Philippa Madden, Contact Service Officer, Office of Public Affairs
Rachel Debono, Contact Service Officer, Office of Public Affairs
Samuel Najor, Contact Service Officer, Office of Public Affairs
Shannon Darby, Contact Service Officer, Office of Public Affairs
Surbhi Verma, Contact Service Officer, Office of Public Affairs
Suveer Verma, Contact Service Officer, Office of Public Affairs
Xuan Luu, Contact Service Officer, Office of Public Affairs
Mr Adam Byrne, Senior Manager, Campus Safety
& Security, Capital Works and Facilities
In his role as Senior Manager, Campus Safety and Security, Adam demonstrates exceptional integrity and professionalism working within a complex and sensitive environment. He has introduced a pro-active and strategic approach to improving safety on UWS Campuses and the quality of security services.
Earlier in the year he was acknowledged by representatives from other tertiary institutions for his insight and strategic direction in the development of a Crisis Management Plan on international student critical incidents. This plan is now considered a benchmark for international education providers.
Highly Commended – Team
PASS Program Coordinators Team
Clare Power, Lecturer, Student Learning Unit
Mrs Jane Box, Administrative Officer, Student Learning Unit
Ms Dawn Ross, Senior Administrative Officer, Student Learning Unit
Highly Commended – Individual
Dr Mithra Fernando, Technical Manager, School of Engineering
Mr John Poulos, Manager, Cleaning, Recycling & Waste Management, Capital Works and Facilities
Excellence in Postgraduate Research Training and Supervision
Associate Professor Janice Aldrich-Wright, Associate Professor, School of Biomedical and Health Science
Associate Professor Janice Aldrich-Wright is recognised for her contribution, commitment to and achievements in providing high quality leadership in training students in Higher Degree Research programs.
Renowned for her careful mentoring and involving students in a range of academic activities, Janice encourages students to publish their findings in high level journals and conference proceedings and to join networks of international researchers to assist them with their future careers.
Janice’s research training and supervision experience extends beyond the postgraduate area to a large number of Honour students that she has successfully worked with.
Excellence in University Engagement
Dr Carol Reid, Associate Head of School, School of Education
Dr Reid has a significant record at UWS of engaging with the communities of Greater Western Sydney (GWS) through her work in teaching, research and community education. Her work has been particularly recognised in the ‘Living in Harmony’ project, which engaged with a number of schools and students to produce educational experiences and materials examining racism in contemporary Australia.
This project was highly successful and appreciated by education professionals in GWS. Through her research in the region, she has become a key voice in contemporary discussions about racism, values and Islamic communities.
SMExcellence
Dr Geoffrey Lee, Associate Dean (Engagement), College of Business and Law
Jenny Hannan, Senior Manager Strategy & Operations, College of Business and Law
Mr Varun Mudgil, College Web Coordinator, College of Business and Law
Dr Yi-Chen Lan, Associate Dean (International), College of Business and Law
Peter Williamson, Senior Project Manager, College of Business and Law
SMExcellence and the Small Business Toolkit are the largest and most important practical engagement projects undertaken by the College of Business and Law. SMExcellence has managed to attract substantial engagement and cooperation from industry bodies and small business, real-life learning for students, and important research for the College.
The Small Business Toolkit project now engages the NSW Government. The toolkit has become an exemplar of industry, government and higher education collaboration in assisting small businesses and their communities develop practical management skills and improved business performance.
Highly Commended – Individual
Dr Qaiyum Parvez, Senior Lecturer, Course Advisor (Ag.,Hort. & Ag. Business), School of Natural Sciences
Professor Peter Cornish, Director, LEMRG, Professor, School of Natural Sciences
Highly Commended - Team
WISER Project Team
Associate Professor Basant Maheshwari, School of Natural Sciences
Mr Gavin Beveridge, Technical Officer, School of Natural Sciences
Professor Shelley Burgin, Associate Dean (Research),College of Health and Science, Provost Hawkesbury Campus
Dr Harsharn Singh Grewal, Research Officer & Project Officer, School of Natural Sciences
Ms Regan Jenkins, Administrative Officer, School of Natural Sciences
Kathie Hill, E-Learning Technical Officer, School of Social Sciences
Mr Bruce Simmons, Senior Lecturer, School of Natural Sciences
The contributions of Ranvir Singh, previous UWS staff member, are acknowledged.
Excellence on Entrepreneurship and Innovation
Highly Commended- Team
UWS Innovation
Dr Fiona Cameron, Associate Director, Innovation, UWS Innovation and Consulting
Mr Philip Costley, Manager, Business Services, Information Technology ServicesThe significant and dedicated contributions of Ms Wendy Merriman, previous UWS staff member, in assisting to
successfully establish the UWS IP evaluation panel, are acknowledged.
The Innovation team within UWS Innovation and Consulting conducted an extensive review of Intellectual Property 
management within UWS. As a result a significant gap in the existing processes for Intellectual Property was recognised.
The team developed a robust and transparent procedure for identifying, protecting and commercialising inventions, with the establishment of an Intellectual Property Evaluation Panel. Implemented successfully, the Panel provided valuable recommendations to protect UWS Intellectual Property and has become an important link between UWS and industry.
Excellence in University Sustainability
Powershift Media Team
Mr Philip Stubbs, Lecturer, School of Communication Arts
Ms Maryella Hatfield, Lecturer, School of Communication Arts
Mr Daryl Orillaza, Student, Bachelor of Design (Visual Communication)
Miss Pinar Cildiroglu, Student, Bachelor of Design (Visual Communication)
Mr Christopher Noble, Student, Bachelor of Communication
Miss Asli Eker, Student, Bachelor of Communication
Miss Nahrain John, Student, Bachelor of Communication
Ms Daniela Papalia, Student, Bachelor of Communication
Ms Lika Zhu, Student, Bachelor of Communication
Miss Priya Prakash, Student, Bachelor of Communication
Mr James Short, Student, Bachelor of Communication
Miss Ashleigh Dollin, Student, Bachelor of Communication
Mr Albert Santos, Student, Bachelor of Communication
Mr Milan Markovic, Student, Bachelor of Communication
Miss Sarah Murphy, Student, Bachelor of Communication
A team of students from the School of Communications Arts were innovative in their use of social media to report live from Powershift, Australia’s first ever national youth summit on climate change.
The media team harnessed the power of the multimedia web including Twitter, YouTube, Flickr, Facebook and Blog to report on the Summit, with one particular video featured on YouTube recording over 12,000 views in 8 weeks.
They sourced stories, responded to breaking news and worked as a team to deliver the content across media platforms, uploading images, video, audio and text to the web, sometimes within minutes. The quality and speed of the coverage was such that organisers of the event, the Australian Youth Climate Coalition, placed a feed of new photos and videos from the students’ Flickr and YouTube sites directly to their own.
Highly Commended
UWS SIFE
Miss Marny Yu, Student, Master of Teaching (Early Childhood)
Miss Gorana Gutovic, Student, Master of Teaching (Primary)
Mr Bhanu Kirkman, Student, Bachelor of Business and Commerce
Miss Dalia Kbayli, Student, Bachelor of Arts
Mrs Jacqueline Scott, Student, Bachelor of Arts
Ms Elisha Barrett, Student, Bachelor of Social Sciences
Ms Melissa Bevis, Student, Bachelor of Early Childhood Studies (Child and Family)
Ms Jennifer Caran, Student, Bachelor of Early Childhood Studies (Child and Family)
Miss Natalie Carpena, Student, Bachelor of Communication
Ms Caroline Casse, Student, Bachelor of Communication
Miss Daniella Christodoulou, Student, Bachelor of Early Childhood Studies (Child and Family)
Miss Natalie Collins, Student, Bachelor of Arts
Mrs Angela Cook, Student, Bachelor of Arts
Miss Jennifer De Haan, Student, Bachelor of Early Childhood Studies (Child and Family)
Ms Aysha Etri, Student, Bachelor of Arts
Miss Sarah Flood, Student, Bachelor of Early Childhood Studies (Child and Family)
Mr Timothy Follan, Student, Bachelor of Engineering
Ms Lucinda Georgiou, Student, Bachelor of Early Childhood Studies (Child and Family)
Miss Rasha Ghamraoui, Student, Bachelor of Arts
Mrs Frances Ghazi, Student, Bachelor of Early Childhood Studies (Child and Family)
Ms Danielle Kouzi, Student, Bachelor of Early Childhood Studies (Child and Family)
Miss Ashley Micallef, Student, Bachelor of Early Childhood Studies (Child and Family)
Miss Rebecca Robinson, Student, Bachelor of Early Childhood Studies (Child and Family)
Miss Tara Schiavini, Student, Bachelor of Early Childhood Studies (Child and Family)
Ms Johanna Smith, Student, Bachelor of Early Childhood Studies (Child and Family)
Miss Samah Taki, Student, Bachelor of Early Childhood Studies (Child and Family)
Miss Laura Taylor, Student, Bachelor of Early Childhood Studies (Child and Family)
Miss Suzan Turhanlar, Student, Bachelor of Early Childhood Studies (Child and Family)
Mrs Maria Varikos, Student, Bachelor of Arts (Pathway to Teaching Secondary)
Miss Maryan Waizi, Student, Study Abroad
Ms Sarah Wallace, Student, Bachelor of Early Childhood Studies (Child and Family)
Ms Chanel Wano, Student, Bachelor of Arts (Pathway to Teaching Secondary)
Miss Jenny Weigt, Student, Study Abroad
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