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Entering Australia and airport arrival

Immigration and customs

When you arrive at an Australian airport, you will first need to go through immigration and customs clearance. If you need help finding your way around, just ask the airline staff or one of the border officials in the arrivals area. A clearance officer will check your travel document and visa (make sure you have your passport and eCOE), and once cleared you will be able to collect your luggage to go through customs and quarantine clearance processes.

You will be given an Incoming Passenger Card before you arrive in Australia. This is a legal document. It is important that you complete this card truthfully. You must declare any items that fall under the following categories:

  • Plant material
  • Animal products
  • Specific food - this includes fresh fruit and vegetables, spices, herbs
  • Wood products

More information on what to expect when you arrive at the airport is available at the Department of Home Affairs website or the Sydney Airport International Arrival Procedures website.

International student airport pickup service

The University offers a free airport pick-up service for international students commencing study at Western Sydney University for the first time. The service provides you with transportation from Kingsford Smith International Airport (Sydney) to the University campus at which you will be studying.

When you receive your pre-departure information it will contain information about the Western Sydney University Airport Pick-up Service. If you want the University to arrange for you to be met at the airport and transported to the University, you must complete the Airport Pickup Service Application Form at least five working days before your departure from home.

If you do not wish to take this service, or need to be taken to an alternative location, you can take the train or bus from Sydney Airport to your desired location.

Other transport methods

Trains and buses

When you arrive at Sydney Airport, you also have the option to purchase an Opal card from selected Sydney airport retailers. Opal cards are public transport tickets that allow you to travel from the airport to your desired location, and then continue to use it on public transport across Sydney. Once you have used eight trips in a week (calculated Monday to Sunday), the rest of your travel that week will be free.

Please remember to purchase an adult ticket as international students are not eligible for student transport concession, and fines apply. You can find more details on the use of trains and buses at the Transport NSW Information Page.


Alternatively, you can take a taxi from the airport. The taxi stand is located outside the international terminal.

For more information on transport from the airport

We're here to help

Call +61 2 9852 5499 or contact an International Education Agent in your country.

"I love studying Law at WSU because of the practical approach they have to teaching."

— Avantika Prameshwar. Bachelor of Arts / Bachelor of Laws.