- Applying to study
- New to Uni
- Important dates
- Forms
- Enrolment
- Fees and costs
-
Services and facilities
- - Student Central
- - Workshops, programs and online resources
- - Counselling Service
- - Disability Service
- - Student Welfare Service
- - Special Consideration
- - Student Legal Services
- - Chaplaincy
- - Student Representation & Participation
- - Student Academic Committees
- - International student support
- - Aboriginal and Torres Strait Islander student support
- - Online student support
- - Student facilities
- Online systems
- Exams and results
- Graduating
- Semi Permanent Unlimited Live
- Western Digital Story Telling Project
Student Central
Have a question? Throughout your student journey (from enrolments to graduations) we're your first point of contact for information, advice, forms and referrals to other services.
Visiting Student Central
Join the queue before your visit
Instead of standing in line at Student Central, use your mobile device to reserve your place in our virtual queue. You can do this via ‘Services’ on the Western App, even before you arrive at Student Central. You’ll receive an SMS when it's your turn, so you can keep studying or relaxing, instead of waiting in a queue.
If you don't have a phone you can add yourself to the queue via the Student Central website or use the kiosk at Student Central and wait at a digital screen nearby, which will keep you up-to-date with where you are in the queue.
How do I reserve my place?
There are several ways to join a queue:
- Download the Western App and click on the Students Icon or Services Icon
- Go to Student Central and use the kiosk
- Click on the campus location below and follow the instructions
- Kingswood (opens in a new window)
- Parramatta South (opens in a new window)
- Parramatta City (opens in a new window)
- Bankstown (opens in a new window)
- Campbelltown (opens in a new window)
- Hawkesbury (opens in a new window)
- Nirimba (opens in a new window)
- Olympic Park (opens in a new window)
- Liverpool (opens in a new window)
Services
We can help with general advice and issues including:
- general enquiries and referrals
- enrolment and fees
- exams and results
- graduation
- applying for and issuing travel concessions
- applying for and producing Student ID cards
- picking up a form or brochure
- lodging paper based forms
- getting help lodging an eForm
Contact details
You can contact us by phone, just call the Student Central Infoline on 1300 668 370 or if calling from an International location +61 2 9852 5656 and follow the prompts to be directed to the right person:
- Press 1 for Counselling, Welfare and Disability Services, or
- Press 2 for all other Student enquiries
Monday–Friday, closed on public holidays. Hours extended during exam periods to match exam timetables. You can also send us an email at studentcentral@westernsydney.edu.au.
| Campus | Location | Opening hours |
| Bankstown | Building 1 (opens in a new window) | 9.00am - 5.00pm |
| Campbelltown | Building 5 (opens in a new window) | 9.00am - 5.00pm |
| Hawkesbury | Building K4 (opens in a new window) | 9.00am - 5.00pm |
| Liverpool | Ground Floor (opens in a new window) | 9.00am - 5.00pm |
| Nirimba | Building U8 (opens in a new window) | 9.00am - 5.00pm |
| Parramatta | Building EJa (opens in a new window) | 9.00am - 5.00pm |
| Parramatta City | Level 1 (opens in a new window) | 9.00am - 6.00pm |
| Penrith (Kingswood) | Building K, Room 1.16 (opens in a new window) | 9.00am - 5.00pm |
| Sydney Olympic Park | Level 4, 8 Australia Avenue Sydney Olympic Park (opens in a new window) | 8.00am - 4.00pm |
Saturday Opening hours
- 13 January, 10am - 2pm - Parramatta City
- 17 February, 10am - 2pm - Parramatta South
- 17 March, 10am - 2pm - Parramatta City
- 7 April, 10am - 2pm - Parramatta City
- 19 May, 10am - 2pm - Parramatta South
- 9 June, 10am - 2pm - Parramatta South
- 7 July, 10am - 2pm - Parramatta City
- 25 August, 10am - 2pm - Parramatta South
- 1 September, 10am - 2pm - Parramatta City
- 13 October, 10am - 2pm - Parramatta South
- 24 November, 10am - 2pm - Parramatta South
- 15 December, 10am-2pm- Parramatta South
We would love your Feedback
Student Central value what you have to say about the service we deliver. To help us provide the best possible service to you, we want to hear about your experience. Complete the online Student Survey here (opens in a new window)
Important links
Mobile options: