Counselling Service

Who are we?

The Western Sydney University Counselling Service is a team of qualified social workers and psychologists who are trained to work with diverse student populations on any issues of concern. If you're facing any barriers that may affect your study or want to optimise your study then the Counselling Service, Welfare Service or Disability Service may be able to help.

You are encouraged to access free, confidential counselling services as early as possible before your studies are affected. Students are able to use the free Western Sydney University Counselling Service for face-to-face sessions. In situations where face-to-face counselling is difficult, the service also offers Skype counselling, phone counselling, or eCounselling services. In general, particularly for more sensitive or complex matters, we recommend that you make a personal appointment at one of our offices. Please use the contact number below to reach us. 

If you have an urgent matter or you are new to the service and want to see a Counsellor quickly, then come into our office and make use of our drop in times each day on all campuses. These times are available throughout the day and can be booked on the day.

Staff are invited to use the Employee Assistance Program (EAP).

Contact us

For immediate crisis intervention when life may be in danger, call 000 or go to your local hospital emergency department.

For further emergency and 24-hour services please visit our resources list or the via The University App on your smartphone.Our office hours are Monday to Friday 9.00am - 5:00pm.

Phone: 1300 668 370

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