Welcome to Western,Welcome to Western

Your online toolkit

Starting uni comes with a lots of new systems – so we’ve pulled together the key online tools and support services to help you feel confident, connected and set up from day one.

When you first log into a Western system that uses Multi-factor authentication (MFA), a message will pop up prompting you to 'enrol' for the first time. After this, each time you access a system where MFA is required, you’ll just have to enter a number whenever you log in. 

Ultra is your e-Learning platform, with online tools and resources, tailored by your lecturers to meet the specific requirements of your program or subject. 

In Western Now you can access articles, info and support on everything from IT to career advice, safety and wellbeing, campus life, your Student ID, records, fees and more.  

Use the MyIT Services Portal to get help and support with IT problems. You can also contact the IT Service Desk by email or phone to get help for a range of computer and account problems. 

My Student Records holds your personal and program details in the one spot... a bit like a personal and program record for university life. Importantly, it’s where you go to register for your subjects. 

Use your Western Account details free access to Adobe apps and self-paced courses from Adobe.

Access free Microsoft Office on up to give devices.

Need help?

Contact the Student Services Hub with any questions you may have throughout your studies.