What is WesternNow?

Where can I find services or information to help me?

Where is my request up to?

These are some of the questions we frequently heard when reaching out to our staff and students about service offerings at Western. The message has been received loud and clear; accessing services, in the past, has often been a challenging road to navigate.

Recognising that change was needed, the University has made a strategic commitment to improving the quality and ease of use for our services. As a result, we are introducing WesternNow, an exciting University-led initiative that will build our service capability and capacity for accessing services and knowledge using the global leading ServiceNow platform.

Recap from the Western Now Launch Celebration event on 2 February 2021