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Feedback

Do you want to provide us with feedback?

We value your feedback and encourage you to get in touch. The Conduct and Investigations Office (C&IO) offer a free, fair and timely service to review feedback about your experience. We are independent and take all feedback seriously. Sharing feedback helps us understand what is working well, what needs to change, and how we can improve services for everyone in the Western University community.

How to share your feedback

There is no wrong way to tell us what you think. You can:

  • Submit feedback online through the Complaints and Misconduct Reporting Portal. This is the fastest and easiest way to provide feedback.
  • Call us on +61 2 9678 7900.  Leave a message and we will call you back as soon as we can.

What happens to your feedback?

When you share feedback with us:

  • We review the information carefully and confidentially.
  • We may contact you if we need more details, if you have provided your contact information.
  • We consider whether any action or further review is needed.
  • We use your feedback to identify issues, improve processes, and strengthen services across the University.

Your feedback plays an important role in helping us create a safer, fairer, and better environment for everyone.