With respect for Aboriginal cultural protocol and out of recognition that its campuses occupy their traditional lands, Western Sydney University acknowledges the Darug, Dharawal, Gadigal, Gundungurra and Wiradjuri peoples and thanks them for their support of its work in their lands (Greater Western Sydney and beyond).
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We are happy to announce that the review has been finalised, and we're eager to share the final report.
What Did We Do?
The Business Improvement Team conducted 48 workshops involving over 91 participants, including professional staff, academics, and students. These sessions accurately mapped the current process and informed recommendations for improvement.
In collaboration with Finance Services and the Work Health, Safety & Wellbeing team, the following recommendations have been made:
- Streamline travel approval workflows
- Update current travel policy and associated procedures
- Enhance understanding and experience of travel-related procedures
- Simplify the risk assessment process for travel
- Improve student travel expense management practices
An action plan was discussed with the Steering Committee on 28 March. Each recommendation includes multiple actions with assigned owners.
What are the benefits of the review?
The benefits for the university resulting from these improvements are significant:
- Simplified travel booking process
- Clearer travel policies and procedures
- Improved experience and understanding of travel-related tasks
- Streamlined approval workflows
- Enhanced risk assessment for travel
- Better management of student travel expenses
The Service Reimagined team extends gratitude to all who participated in the review workshops, with special thanks to the Business Improvement Team led by Sara Zhou, whose dedication and effort were instrumental throughout this process review.
Acknowledgement of Country
