Studying at The College means you have access to a re-imagined model of support. Your Student Success Coaches and Academic Learning Advisors are dedicated to helping you kickstart your academic journey. Explore the range of activities and register for as many events as you like, we're here to support you on your journey.
Student Success Coach
When you study at The College, you will be assigned a dedicated Student Success Coach and can access both individual and group coaching sessions. Our coaching style focuses on more than just the academic learning. We help you identify and draw on your strengths to achieve success and we understand that you are capable, resourceful and resilient.
Academic Workshops
Academic Learning Advisor workshops help you get your head around how things work and build the skills you will use throughout your diploma. These workshops cover all the essentials: how to take better notes, write assignments, deliver presentations, and even how to reference properly (yes, that part matters!). They are relaxed, practical, and run by friendly Academic Learning Advisors who get what you are going through. After all, they have been exactly where you are now!
Meet Your Success Coaches
Team Leader, Student Success Coaching
Qualifications: Bachelor of Business, majoring in Marketing.
Why I think Success Coaches are important for your student journey: By providing support, guidance, and tailoring strategies for academic success. Success Coaches play a role in fostering academic success, motivation, and resilience for students throughout their studies.
Why I love being a Success Coach: I enjoy guiding and supporting students throughout their academic journey — seeing them achieve their goals is extremely rewarding.
#1 tip for success: Engage in class and ask questions, other students probably have the same questions.
What helped me at university? Attending classes, time management strategies, connections with my peers and not being afraid to ask questions!
Career history: Student Engagement in Higher Education, Student Career Support, Policy & Procedure Development, Conflict Resolution, Student Events, Compliance.
Team Leader, Student Success Coach
Cohorts and Campus: Continuing students in the Undergraduate Preparation Program (Nursing/Health Science) - Liverpool campus
Qualifications: Bachelor's in Journalism and Mass Communications from UNC-Chapel Hill.
Why I think Success Coaches are important for your student journey: Engaging with your success coach early in your university journey can help ensure that you're prepared, informed, confident, and able to be pro-active about your decisions going forward!
Why I love being a Success Coach: There is a great reward in helping others develop and tell their professional stories. I love seeing students grow into their confidence and best selves while at uni.
#1 tip for success: There are no dumb questions. If you're thinking about it, it's also unclear to someone else. If you can't locate the answer yourself first, ask the question.
What helped me at university? Having discipline — figure out your study plan that also leaves time for the things and the people that you love is key.
Career history: University Leadership Program Advisor, Career and Student Employment Advisor, Student Wellbeing Administrator, University Student recruiter.
Student Success Coach
Cohorts and Campus: Diploma in Creative Industries and Communication, Diploma in Social Sciences - Kingswood campus
Diploma in Education Studies - Parramatta City campus
Qualifications: Bachelor of Arts Major in Philosophy, Minor in Psychological Science.
Why I think Success Coaches are important for your student journey: It's so important to get support! Having someone back you up can help you have a clear picture of where you are at, take action and succeed in anything you do!
Why I love being a Success Coach: I love getting to know my students and watching them grow and transform!
#1 tip for success: Slow everything down, clear your mind and take one step at a time!
What helped me at university? Having fun, making friends, getting involved and fully embracing what was in front of me. The right attitude totally transformed my whole university experience!
Career history: I have worked as a study skills and mindset seminar presenter. I have spent over three years in student servicing and student engagement. Finally, I have experience as a private life coach. Happy to use all my skills and experience to help you out in any way I can!
Student Success Coach
Cohorts and Campus: Diploma in Education Studies, Diploma in Business - Bankstown City campus
Qualifications: Bachelor of Arts (Pathway to Teaching Primary)/Creative Writing.
Why I think Success Coaches are important for your student journey: I understand that university can be incredibly overwhelming, with classes, social life, family responsibilities, and work all competing for your time and energy. It's completely normal to feel stressed or lost amidst it all. That's why we have Success Coaches here for you.
We're here to listen and support you, helping you take a moment to breathe and regain your focus. You don't have to navigate this journey alone — we're here to help you stay on track and work towards your goals.
Why I love being a Success Coach: I love helping students achieve their goals. Regardless of the challenges they encounter, it's incredibly rewarding to see them overcome these obstacles and take the next step in their journey, whether that leads to further academic pursuits or entry into the workforce.
#1 tip for success: Ask questions of your tutors and peers, hang out with the high achievers from class.
What helped me at university? Building friendships with the high achievers in class was important to me. I approached university like it was my full-time job, dedicating my weekdays to studying and getting involved in campus activities. This left my weekends free for casual work, spending time with friends, and finishing any assessments I hadn't completed during the week.
Career history: Student Services Hub, Customer Support, Veterinary Nurse and Practice Manager.
Student Success Coach
Cohort/s and Campus: English Language Students, Parramatta City campus
Qualifications: Bachelor of Laws, NESA Qualified High School English Teacher, CELTA, Masters of Education (Gifted Education)
Why I think Success Coaches are important for your student journey: Success is as much about one's ability to plan and manage life and study as it is about one's academic ability. We are there from the start to help you figure out what, when, where and how to do things so you can spend less energy stressing about these things and have more energy to focus on your studies.
Why I love being a Success Coach: As a former international student in Sydney, I understand the unique challenges faced by such students. I love sharing all the knowledge that I have learned about how to succeed academically and integrating into life in Australia. Having also taught at The College for seven years, and in high schools for many years before that, I firmly believe that success in education is always linked to personal efficacy, which Success Coaches aim to help you develop.
#1 tip for success: Do whatever it takes to enjoy each step of your learning journey because a journey of a thousand miles is made up of many little steps. Don't get so stressed about the distance to the end: if each little step is manageable and enjoyable, you will get there and with less stress too!
What helped me at university: Being punctual, polite and bringing snacks to share helped make a good impression on teachers and my classmates so I could make friends easily. I made time for study, but also made efforts to connect with classmates outside of class.
Career history: Lawyer, high school teacher, sessional academic and Student Success Coordinator at The College.
Student Success Coach
Cohorts and Campus: Diploma in Building Design and Construction - Kingswood campus
Qualifications: Bachelor of Psychology and Diploma of Counselling.
Why I think Success Coaches are important for your student journey: It can be overwhelming when trying to juggle study, work, and daily life. Success Coaches are a warm light to guide you throughout your academic journey by fostering engagement, success, and motivation every step of the way.
Why I love being a Success Coach: I love supporting students whilst creating a sense of community among them. It is important to stay connected and being a constant support is a beautiful role.
#1 tip for success: Work out which study method works best for you — once you do this it will be easier to navigate and stay on top of your course work.
What helped me at university? Attending classes in-person! Face-to-face learning helps to create connections with fellow peers and academics. Additionally, organisational skills and prioritisation.
Career history: Student Wellbeing in Higher Education, Student Support, Student Engagement, Indigenous Aboriginal and Torres Strait Islander Mentoring.
Student Success Coach
Cohorts and Campus: Diploma in Engineering Studies, Diploma in Information and Communications Technology - Kingswood campus
Qualification: Masters of Secondary Education/Bachelor of Arts (Majoring in English Text & Writing). Bachelor of Counselling/Psychological Science (currently studying).
Why I think Success Coaches are important for your student journey: University is a big place with lots on offer! I remember my early university experience and how hard it was to navigate all the systems and opportunities on offer. Being your Success Coach means I can help guide you to the right places to not only get the help and support you need but I can help you engage with the full university experience so you can participate in campus life as much as possible.
Why I love being a Success Coach: Everyone can achieve to their potential but sometimes we all need a helping hand. With a background in education, I have always enjoyed helping others achieve their potential and supporting them to excel. Even if you don't need help, I look forward to getting to know you!
#1 tip for success: Your university workload can feel enormous but to make things easier on yourself map out all of the tasks you need to complete and create daily to-do lists of the tasks you need to complete. I live my life by planners and to-do lists! If you prioritise things appropriately you will be able to manage your workload with greater ease.
What helped me at university? Asking questions is the key to success both at university and in the workforce. Ensuring you have a well-rounded understanding of the content you are studying will allow you to critically assess it from multiple perspectives and provide you the flexibility to apply your learning to a range of contexts in and out of the classroom environment.
Career history: English & History Teacher, Head Teacher Wellbeing.
Student Success Coach
Cohort/s and Campus: Diploma in Arts and Diploma in Social Sciences - Bankstown campus
Qualifications: Bachelor of Science in International Hotel Management with HR specialisation, Gallup Certified Coach, Graduate Diploma in Career Development (currently studying).
Why I think Success Coaches are important for your student journey: Success Coaches are a guide and a point of contact when you are feeling unsure. They can assist with multiple challenges.
Why I love being a Success Coach: I love being a Success Coach to support students achieve their full potential and grow into successful careers.
#1 tip for success: Be organised and plan in advance.
What helped me at university? Asking questions! The more information you have, the more you can navigate your university world.
Career history: I have been a Success Coach for 6 years within the higher education sector. I have covered other roles in my career such as: Recruitment Consultant, Talent Acquisition Business Partner, Career Consultant.
Student Success Coach
Cohorts and Campus: Diploma in Science, Undergraduate Preparation Program (Nursing/Health Science) - Campbelltown campus
Commencing students in the Undergraduate Preparation Program (Nursing/Health Science) - Liverpool campus
Qualifications: Bachelor of Medical Science, Diploma in Health Support at Western Sydney University.
Why I think Success Coaches are important for your student journey: I recognise that each student's journey is unique, and having a coach to provide personalised support and guidance is essential to enhancing their overall experience and helping them achieve their full potential.
Why I love being a Success Coach: It allows me to help you unlock your true potential and achieve your goals. There's something incredibly rewarding about guiding people through challenges, celebrating their achievements, and seeing them grow in confidence and capability.
#1 tip for success: Asking questions! Not being afraid to explore.
What helped me at university? Having the confidence to engage with my academics and peers when I was trying to understand a topic.
Career history: Student Services Hub Officer, Western Success Advisor, Academic - School of Science.
Meet Your Academic Learning Advisors
Academic Learning Advisor
Cohorts and Campus: I am based in Campbelltown and cover Campbelltown and Liverpool campuses.
Qualifications: I have a Bachelor of Arts, in French and Linguistics, with a major in Japanese. I also have a CELTA (Cambridge Certificate of English Language Teaching to Adults). My area of expertise is academic literacy.
Why I think Academic Learning Advisors are important for your student journey: Sometimes studying at university can feel overwhelming and it is hard to know where to start. This is where the ALAs can help. We provide academic support throughout your studies at The College, through face-to-face and online workshops each week during block subjects, and additional academic support for individual students where needed.
Why I love being an Academic Learning Advisor: People talk about those “Aha” moments and this often happens in our workshops. I love it when students leave with tangible strategies and tips for academic success, whether it be how to interpret their next assessment question, where to find academic sources for their case study, or how to overcome presentation nerves. And I love it when they come back for more!
#1 tip for success: Make time to learn — studying at uni is not just about passing your assessments; it’s about making lifelong friends and learning how to be a good learner.
What helped me at university? My friends! After a tough class, we would go to the café and have a coffee and chat about what confused us or what we didn’t understand. This really helped me work out what I needed to study more and what I already knew.
Career history: After uni I moved overseas and taught English as a Second Language in various countries, including France, Canada and Australia. In 2016 I started teaching Academic English at The College across all the diploma programs and this year I moved into the ALA role.
Academic Learning Advisor
Cohorts and Campus: I am based in Bankstown and I also cover Parramatta, my cohorts are primarily Arts, Education and Social Sciences students.
Qualifications: I have a Bachelor of Arts in Teaching English Language and Literature, a Master’s degree in Linguistics, and a PhD in English literature. I also hold a TESOL qualification. Literature and academic literacy are my areas of expertise.
Why I think Academic Learning Advisors are important for your student journey: With teaching and academic writing experience, I’m here to help you craft clear, confident work and ace your assessments! Join our workshops to strengthen your writing, referencing, and general academic skills.
Why I love being an Academic Learning Advisor: Supporting students as they grow in confidence and academic skills brings real joy. Watching you succeed — through improved results, graduation, and readiness for future study or work — is deeply rewarding. Your progress is our purpose, and we’re here to help.
#1 tip for success: Reach out for help — seeking feedback from your teachers and support from your Academic Learning Advisors will help you achieve your goals quicker, with a sense of accomplishment and heightened confidence in your own abilities.
What helped me at university? Attending classes and actively participating in group study with friends. Having good time-management skills and study habits is important, but surrounding yourself with the right people is crucial!
Career history: With a rich background in teaching, research, and academic writing, I bring experience and passion to my role. Since 2018, I’ve supported students at The College — and now, as an Academic Learning Advisor, I’m here to help you thrive.
Academic Learning Advisor
Cohorts and Campus: I am based at Kingswood campus.
Qualifications: I hold a Master in Teaching and a Bachelor of Science. Science, Technology, Engineering and Maths (STEM) Education is my area of expertise.
Why I think Academic Learning Advisors are important for your student journey: Helping students achieve the best possible outcome is what we are passionate about. We are here to help.
Why I love being an Academic Learning Advisor: I love my job because it allows me to make a real difference in students’ lives. Every day, I get to support learners in building the skills and confidence they need to succeed — not just academically, but personally and professionally as well.
#1 tip for success: The best way to be successful is to be independent. Make sure that you try to solve an issue yourself first, but if that does not work, ask for help, we are happiest when we are able to assist.
What helped me at university? Lecturers that were genuinely interested in my success, who helped me even when I didn’t know how to ask for help.
Career history: I have worked at the College since they opened their doors, but I still tell people that it is my first day.
Academic Learning Advisor
Cohorts and Campus: You’ll usually find me at the Bankstown City campus, though I wander across other campuses when needed.
Qualifications: I studied International Relations for my Bachelor’s degree and completed a Master’s in Social Sciences. Along the way, I picked up certificates in Online Learning and AI in Higher Education. Mostly because I’m fascinated by how humans learn and how we keep inventing tools that make us rethink learning all over again.
Why I think Academic Learning Advisors are important for your student journey: Stepping into university can feel disorienting. Having one of us in your corner helps you find your footing faster and with far less anxiety; while building skills you need to meet and exceed academic expectations.
Why I love being an Academic Learning Advisor: In my family, education wasn’t guaranteed. Some were denied outright; others faced systemic barriers at every turn. Supporting students who want to change their trajectory means a lot to me. Helping you build a strong foundation for your future is a responsibility I take seriously and a privilege I genuinely enjoy.
#1 tip for success: Ask for help. Ask the question, even the one you’re convinced everyone else already knows the answer to. Asking is an act of courage, not weakness.
What helped me at university? Showing up. Sitting in real rooms with real people. Talking to classmates, academics, anyone willing to share a thought. University is less about the buildings and more about the people you meet in them.
Career history: I began my career in international institutions in Brussels, working on access to education as a human right and advocating for vulnerable communities worldwide. For the past ten years, I’ve worked across not‑for‑profits and universities in Sydney, learning from every student, colleague, and community along the way.