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Frequently Asked Questions

Yes, as part of our sample quality controls, we conduct an initial genomic DNA clean-up. This process ensures the removal of most contaminants that may hinder downstream processes and the production of high-quality sequencing data. 

Western’s Next Generation Sequencing Facility boasts being the largest Eppendorf automated liquid handling facility in Australia. We leverage our in-house high-throughput 384 well-plate pipeline to efficiently process your samples. 

Yes, while our liquid handling pipeline is optimised for high-throughput, we readily accommodate small projects. Please discuss your specific requirements during your personalised consultation with our knowledgeable team. 

 Yes, we have collaborated closely with our clients to develop, optimize, and implement a selective bead-based method to remove host background noise from our 16S rRNA gene pipeline. This method consistently yields increased bacterial sequencing reads, particularly from low-abundance bacterial species. 

Recognising the challenges of extracting high-quality DNA from environmental samples, we have fine-tuned our fully automated liquid handling pipeline to deliver reliable and reproducible results even from very low input materials. 

Absolutely, we cater to individual customer sequencing needs. Our developed protocols enable us to process samples of low quantity and quality. 

Our standard sample processing time is approximately two months. This timeline may vary based on the requirements discussed during the initial consultation and whether a full or partial run has been requested. However, if a full plate of 384 metagenomics samples is submitted, this processing time is significantly reduced.