Program Completion and Conferral Support

Degree Works

If you are/have any of the following on Degree and you need advice, please contact your Academic Program Advisor as soon as possible.

  • Not at 100%
  • Incorrect specialisations/curriculum areas
  • Unfinalised Grades

You can find their contact details on your Schools webpage.

Personal Details

The University requires that your full legal name as appears on your Birth Certificate/Passport/Australian Citizenship Certificate is recorded on your University record.

If an update to your personal details is required, please ensure you also update your new details with the Australian Taxation Office and with the Unique Student Identifier office.

Please refer to the Changing your personal details webpage.

Holds

Please refer to our Holds webpage for any assistance with your holds.

Conferral Requirements

If your record is complete and you require assistance in relation to conferral, please view the Student Completions website or email studentcompletions@westernsydney.edu.au

Conferral Documents

Current Students and Alumni - To receive your official conferral (graduation) documents, you will need to order your conferral documents as below, choosing if you conferred before or after 2025:

Payments - Conferral Documents (2025 onwards)

Payments - Alumni Documents (conferred 2024 & prior)

Please note that Payments will require you to have an account with your personal email address to order your official conferral documents.  If you do not have an account for Payments in your personal email address, click on 'Sign up' and follow the prompts.

Further information is on the Conferral and Academic Documents webpage.

If you require assistance, please email studentcompletions@westernsydney.edu.au

Support for Students at The College

If you are studying at The College and need support or advice regarding your Academic Progression, please contact your First Year Experience Coordinators.

Mental Health and Wellbeing

The Mental Health and Wellbeing Team is part of the Office of People, Equity Safety Wellbeing Portfolio. We are professionally qualified practitioners working to systemically support the Western Sydney University Community. Our Mission is Support Staff, Supporting Students. Click here for student support.