Program Completion Letter

A program completion letter is a letter that confirms you have completed all the academic requirements of your program.

You are eligible for a program completion letter only after your student record has been assessed and it is confirmed you have met all the program requirements and there are no outstanding fees or holds on your student record.

An electronic Program Completion Letter can be ordered using this link: Order electronic Program Completion Letter

Please note: This electronic document may take up to 5 business days to be emailed to you via My eQuals (online academic document platform).

If your program is not an option in the Academic Document ordering system, check your Degree Works meets 100%. If you are a Graduate Research student, contact your school directly.

Program completion letters for Pathway to Teaching programs are not valid, these programs you will be required to supply a copy of your Testamur once you have been conferred - no other document is acceptable. This is a requirement by NESA/DEC.

NOTE: We do not produce completion letters for WSUIC, Foundation Studies, Undergraduate Preparation Programs, English Language programs or bridging programs - please contact to your administration directly. In addition, we cannot produce completion letters for students who have had a program variation, with no subjects completed under the new program.

What information will be included in the program completion letter?

All standard program completion letters will include the following information:

Student name
Student ID
Program code
Award title
CRICOS code (for international students only)
Program requirement met date – when student records were completed on Western Sydney University systems
Session start date – start of course as per the official Western Sydney University academic dateline
Session end date – end of course as per University academic dateline
Part time/full time student
Campus Location
Language in which the course was delivered (English only)

It does not include your conferral date.

Why do I need a Program Completion letter?

A Program completion letter may be required by an external organisation to confirm a student has completed the necessary requirements to finish their degree.

Students need program completion letters for reasons such as:

To provide evidence of completed qualification to prospective employers while waiting for conferral
To meet admission requirements at other educational institutions
To meet immigration requirements

Program completion letters are not required unless you have a request for one from an external organisation

When should I order a Program completion letter?

If you are a current student, please check your program completion status in Degree Works.

If your status is incomplete this may be due to you finishing your program contrary to program rules (ie some subjects you have completed are outside the standard subject pattern). If you believe you have completed all requirements, please contact your school.

How much does a Program Completion Letter cost and what is the delivery time?

Electronic copy
An electronic program completion letter costs $15.
Your document will be sent via a secure document email delivery system. Your order will normally be completed and sent via email within 24-48 hours.

Hard copy
A hard copy (paper) program completion letter costs $35 for postage within Australia and $50 for postage outside Australia.

Your order will normally be processed in 21 business days (postage delivery is additional).

We endeavour to process your Program Completion Letter as quickly as possible. Your document will be sent to the address you provide when ordering the document and you will need to be present at that address to sign for the delivery. Please allow at least 5 to 10 business days for delivery. Overseas destinations may take longer.

Personal collection, faxing and emailing is not possible for paper documents.

Online learning during COVID-19

Western Sydney University transitioned to online learning for all subjects from Monday 30 March 2020 due to the impact of COVID-19. The University returned to face-to-face teaching in March 2022. Face-to-face teaching and learning was suspended during the intervening period with limited exceptions, including some clinical placements, workshops and practical assessments.

For information on processing/delivery times please refer to the academic document terms and conditions.