We could not have done it without you!
The ESM Program Team would like to thank everyone for the hard work and support to make WesternNow possible over 2020.
As a result of everyone’s hard work, when we return in 2021, you will see:
- A 42% reduction in service forms, making things much easier to find and understand
- Automatic routing of your request to the right approver and teams, no need to guess or chase emails.
- Over 280 services in scope (ITDS, HR, OMC, SEO, Academic Services).
- The Strategic Procurement team are well underway and we will see their services and forms in the New Year.
- New staff and student portals to help find, make and see where your request is up to – at your fingertips, a far better experience for everyone.
- See your service approvals and related tasks in the same portal.
- Over 1100 knowledge articles to help get your answers faster.
We will keep you updated in the new year with more news and events. Please have a safe and wonderful holiday.