News and Events

We could not have done it without you!

The ESM Program Team would like to thank everyone for the hard work and support to make WesternNow possible over 2020.

As a result of everyone’s hard work, when we return in 2021, you will see:

  • A 42% reduction in service forms, making things much easier to find and understand
  • Automatic routing of your request to the right approver and teams, no need to guess or chase emails.
  • Over 280 services in scope (ITDS, HR, OMC, SEO, Academic Services).
  • The Strategic Procurement team are well underway and we will see their services and forms in the New Year.
  • New staff and student portals to help find, make and see where your request is up to – at your fingertips, a far better experience for everyone.
  • See your service approvals and related tasks in the same portal.
  • Over 1100 knowledge articles to help get your answers faster.

We will keep you updated in the new year with more news and events. Please have a safe and wonderful holiday.