R U OK? Day

RU OK? Day 2021

Thursday, 9th September 2021

RUOK? Day a vital opportunity to stop and check in with your friends, family, and colleagues to ask, “RUOK?” You don't need to be an expert to reach out - just a good friend and a great listener. Stay connected and make asking RUOK, part of your everyday.

How to Ask R U OK?

  1. Ask R U OK?
    • Pick your moment. Start the conversation at a time and in a place where you’ll both be comfortable.
    • If they can’t talk when you approach them, arrange a better time with them.
    • Be relaxed and friendly in your approach. Think about how you can ease into the conversation.
    • If they don’t want to talk let them know you’ll always be ready for them when they are or ask if there’s someone else they’d be more comfortable chatting to.
  2. Listen with an open mind
    • Be prepared to listen. Don’t try and solve their problems right away.
    • Have an open mind.
    • Don’t rush the, or interrupt. Let them speak in their own time.
    • Encourage them to explain.
    • Show you’ve listened by repeating back what you have heard and asking if you have understood them correctly.
  3. Encourage action
    • Once they’ve opened up, encourage them to access support or to do something that might lighten the load
    • You don’t have to have the answers or be able to offer professional health advice, but you can help them consider the next steps and actions they can take to manage their situation. Some good options might include talking to family, a trusted friend, their doctor, or another appropriate health professional.
    • You can also suggest they think about what’s worked for them or helped in the past when they’ve felt this way or faced similar challenges.
    • Things that help them relax or bring them joy might include going for a walk, seeing a movie, watching or playing some sport etc.
  4. Check in
    • Pop a reminder in your diary to drop in or call them in a couple of weeks. If they’re really struggling, follow up with them sooner.
    • Ask them how they’re feeling and if they’ve found ways to better manage their situation. If they haven’t done anything, be encouraging and remind them you’re always there if they need a chat. Remember that for now they might just need someone to lend a listening ear.
    • Understand that it can sometimes take a long time for someone to be ready to see a health professional. Try to reinforce the benefits of seeking professional help and suggest they try different avenues.
    • If they’ve had a bad experience with a helpline or doctor, encourage them to keep trying. You could ask, “Would it be useful if we tried some other options to help you get through this?”
    • Stay in touch and be there for them. Genuine care and concern can make a real difference.

For more information on how to ask R U OK? See https://www.ruok.org.au/how-to-ask

Download the 4 steps poster here.

Support is available:

If you ask someone, or even yourself, RUOK? And the answer is No, support is available.

  • Students can call Wellbeing Services on 1300 668 370 (option 4, then 1) for free Counselling, Disability Support, Welfare Support, and a range of services.
  • Staff can use the Employee Assistance Program (EAP) AccessEAP on 1800 818 728 for access to free Counselling.
  • For further information on the free Counselling Service, including relaxation recordings and webinars, please visit here.

Other support services include:

More RUOK? resources:

For students, download RUOK? Testing Times Kit here, with guides on how to look after one another at exam time.

Here’s  Alec’s Guide to Asking R U OK? At Work and further information on asking RUOK? at Work

For more information on RUOK? Day, and a whole range of fantastic resources, see https://www.ruok.org.au/

Download your RUOK Day Conversation Guide here.

Download your RUOK Day Workplace Guide here.


Mental Health and Wellbeing and Student Events, have a series of events planned and resources available for both students and staff, to ensure there are opportunities to sit down, have a cuppa and chat, stretch out, meditate, be mindful, have a laugh, unwind, and access support if you need it. Check out the range of activities and resources below. All activities are available to students and staff. Members of the Counselling and Mental Health and Wellbeing Teams will be attending each event for support.

All Day – Enjoy morning tea on us:
Book in a zoom with your friends or colleagues and have a cuppa and morning tea on us! Mental Health and Wellbeing and Student Events Teams are offering $15 Menu Log vouchers.

Register for your voucher here https://au.cglink.me/2ih/r35725 (Please note registrations close 2pm Wednesday 8th September).

Upload a photo of your RUOK? Zoom morning tea and tag:
Mental Health and Wellbeing Team: @westernsydneyumhwb
WSU Student Life: @wsustudentlife

9:30am Meditation:
Let your mind unwind and begin the day with some mindfulness. 15-minute Meditation.
Register here https://au.cglink.me/2ih/r35692

10:30am Colour and a Cuppa:
Fancy some creative exploration?
Register here https://au.cglink.me/2ih/r35685 to receive your artmaking pack
(Please note registrations for packs close Midday Tuesday 31st August)

11am Pets and their Hoomans:
Bring your pet – have a chat and connect. Meet other pet owners and share feel good stories about your pets. We all love our pets, and they make our lives happier and infinitely better! Let’s take this time to share their loving energy with each other. People without pets are very much welcome. You will get to meet pets and their hoomans, which will brighten your day.
Register here https://au.cglink.me/2ih/r35770

12pm Live Bingo:
Feel like some simple fun! B-I-N-G-O! Connect and have a laugh.
Register here https://au.cglink.me/2ih/r27394

1pm Lunchtime Fitness:
Get active and join in with our lunchtime fitness session! Exercise your body and mind - get your friends or colleagues together to get moving.
Register here: https://au.cglink.me/2ih/r35691

2pm Trivia:
Get those cogs turning and learn something new in mindfulness themed Trivia.
Register here: https://au.cglink.me/2ih/r35676

3pm Yoga:
What a way to end the day – stretch, bend, unwind and relax with yoga.
Register here: https://au.cglink.me/2ih/r35690


  • For more R U OK? Day information and resources about R U OK? Day, visit the R U OK Day webpage
  • For more RU OK? resources for University campuses, visit RU OK? at Uni - Testing Times
  • To learn more about Free, confidential counselling available to all students, please visit the Counselling Service webpage or call 1300 668 370 to make an appointment
  • To learn more about the Employee Assistance Program, please visit EAP
  • If you are in crisis, please contact the Mental Health Line on 1800 011 511, Lifeline on 13 11 14, Emergency Services on 000, or present to your nearest Emergency Department.