Senior Lecturer, School of Medicine
Phyllis is Senior Lecturer and Research Lead at the Department of General Practice, Western Sydney University. Her areas of research interest include Indigenous health, chronic disease management, interprofessional collaborative care and healthcare communication. and health service delivery for the purpose of informing primary health care policy reform, particularly related to culturally and linguistically diverse (CALD) and disadvantaged population groups.
She has been awarded several research grants over the years including National health and Medical Research Council (NHMRC) project grants and fellowship grants and Royal Australian College of General Practitioners (RACGP) awards. She is or has been a Chief Investigator in 15 funded projects (including 2 NHMRC project grants) and the primary investigator in 9. She has also been a Chief investigator in 5 government agency-tendered or commissioned projects, and a Cooperative Research Centre (CRC) funded project.
Phyllis’ expertise is in mixed-methods research. She has experience in various study designs including randomised controlled trials, descriptive quantitative studies, qualitative studies (predominantly phenomenological design), interviews, focus groups, quantitative/qualitative/mixed-methods surveys including Delphi consensus surveys for management pathway development and case studies.
Phyllis has joint appointments at the University of Melbourne – Honorary Associate Professor at the Melbourne Dental School and Senior Lecturer at the Department of General Practice. Phyllis is also research adviser for Hong Kong Tuen Mun Hospital Family Medicine Department, and a visiting academic at the University of Malaya. She holds active national advocacy and leadership roles. She is the President of the Australasian Association for Academic Primary Care (AAAPC) that advocates for high quality primary care research, education and practice. She is also a founding member of the Pharmacy Oral Health Alliance that advocates on a politically challenging platform for accessible oral health care through non-dental health professionals.
- Indigenous health
- Cultural sensitivity in health communication
- Interprofessional collaboration in care and research
- Chronic disease detection and management
- Health service delivery
Qualifications & Recognition
- PhD Monash University
- Graduate Diploma in Drug Evaluation and Pharmaceutical Sciences University of Melbourne
- Bachelor of Pharmacy Victorian College of Pharmacy
Research & Publications