Policies and Procedures

The RTO is dedicated to high levels of quality and customer service. Policies and procedures are located in our RTO Student Handbook and includes information regarding:

  • Access and Equity
  • Assessment Guidelines
  • Complaints and Grievances
  • Feedback and Continual Improvement
  • Privacy and Disclosure of Information
  • Recognition of Prior Learning
  • Students Rights and Responsibilities
  • Trainers and Assessors
  • Training Delivery

For more information, refer to our RTO Student Handbook.

Contact Us

For more information download The College RTO Handbook (PDF, 1016.98 KB) or contact Western Sydney University, The College RTO (RTO number 90319)
Freecall: 1800 222 423
Ph: (02) 9852 4110
Email: rto@westernsydney.edu.au