Student management systems (SMS) are IT systems and associated processes that support the management of all phases in the student lifecycle. Learn more about our new SMS - Banner 9 and how this change will help our students through their entire Western journey.
SMS Project sponsors, Kerry Holling & Michael Burgess talk to us about who will be affected by the change of our Student Management System and their messages for all future users.
What is the Student Management System?
Student management systems (SMS) are IT systems and associated processes that support the management of all phases in the student lifecycle including: admissions, enrolment, student records, student finance, student support, course and unit management, assessment and examination, student progression, and graduation and all the associated reporting including legislative and compliance requirements. Student management systems integrate with other existing systems such as timetabling and student placement.
An effective student management system contributes to every interaction with the University being positive, and also supports staff in providing the best service possible to students. The student will be clear and confident about the admission and enrolment process, able to make good decisions about their academic journey and feel successful and fulfilled at their graduation.
Why is the University getting a new Student Management System?
In early 2015 Callista Software Services, the current provider of the existing student management system in place at Western Sydney University was acquired by Tribal Group. At this point in time Tribal group informed all existing Callista SMS clients that the support for the Callista SMS would be maintained for only seven years.
Following an extensive procurement activity which commenced as a benchmarking review it was determined that Western Sydney should test the market as student management systems had evolved significantly since the purchase and implementation of the Callista SMS. The solutions available in the market place were modern, versatile and would significantly improve our administration processes and improve the student experience.
The student management system delivered by Ellucian called Banner provides a comprehensive and robust solution to deliver the student experience we envision. With the deployment of Banner, Western Sydney University will gain confidence in the admission and enrolment process, enable students to control their academic journey and continually be at the forefront of student-centred technology.