Policies and Procedures

The RTO is dedicated to high levels of quality and customer service. Policies and procedures are located in our RTO Student Handbook, as well as on The College website and includes information regarding:

  • Access and Equity
  • Assessment Guidelines
  • Complaints and Grievances
  • Feedback and Continual Improvement
  • Privacy and Disclosure of Information
  • Recognition of Prior Learning
  • Students Rights and Responsibilities
  • Trainers and Assessors
  • Training Delivery

For more information on procedures, please refer to our RTO Student Handbook.

For more information on policies, please refer to The College website.

Fees and Delivery schedules

Corporations, industry, government and community organisations are invited to contact us to negotiate fees and pricing, as well as to tailor specific training requirements to suit business needs.

Individuals interested in specific industry areas should contact the RTO in the first instance to identify scheduled training and short courses.

The RTO can be reached by sending an email to rto@westernsydney.edu.au