Support

Support for survivors of sexual assault and/or sexual harassment

Support at Western

Free, confidential and professional counselling is available for all Western students and staff

Students

• Counselling Service (opens in a new window)
  • Email counselling@westernsydney.edu.au
  • Phone: 1300 668 370 . Drop-in, Zoom appointments, e-counselling, phone counselling and same-day appointments available.
• Students overseas - please contact Customer Care: 61 2 8907 5686 (24/7)
• For more information, see Sexual Assault Support at Western Sydney University (PDF) (opens in a new window)

Staff

• Staff counselling is available through the Employee Assistance Program (opens in a new window). Call 1800 818 728. Crisis service available, up to 6 appointments. All staff including casuals are eligible.
• Staff overseas, please contact Customer Care: 61 2 8907 5686 (24/7)
• For more information, see Sexual Assault Services at Western Sydney University (PDF) (opens in a new window)

Western's First Responder Network (opens in a new window)

Support in the community

Key services

• Victim’s Services (opens in a new window) 1800 633 063 ​
• Sexual Assault Counselling Australia (opens in a new window) 1800 211 028 (8am-11pm) (interpreter available)
• NSW Rape Crisis (opens in a new window) 1800 424 017 (24/7)
• 1800 RESPECT (opens in a new window) 1800 737 732 (24/7) 
  • National Relay Service (opens in a new window) 1800 555 677 (accessibility support)
  • Translating and Interpreting Service (opens in a new window) 13 14 50

NSW Health Sexual Assault Services (opens in a new window)

• Penrith Sexual Assault Service (Springfield Cottage) (02) 4734 2512 (bh); (02) 4734 2000 (ah)
• Macarthur/Bowral Sexual Assault Service (02) 4633 4100 (bh); (02) 9828 3000 (ah)
• Liverpool/Fairfield Sexual Assault Service (02) 9828 4844 (bh); (02) 9828 3000 (ah)
• Lithgow Sexual Assault Service (02) 4734 2512 (bh); (02) 4734 2000 (ah)
• The Children’s Hospital at Westmead (children and young people under 18 years of age) (02) 9845 2434 (bh) (02) 9845 0000 (ah)
• Blacktown/Mt Druitt Sexual Assault Service  (02) 9881 8700 (bh); (02) 9845 5555 (Adult) (ah); (02) 9845 0000 (Children) (ah)
• Bankstown Sexual Assault Service (02) 9828 4844 (business hours); (02) 9828 3000 (after hours)

International students

• Service NSW (opens in a new window) 13 77 88
• Study Sydney Support Services (opens in a new window)
• Redfern Legal Centre International (opens in a new window)

Information in various languages

• Rape and Domestic Violence Service in Languages other than English (opens in a new window)
• Translation and Interpreting Service (opens in a new window) (TIS) 13 14 50
• 1800 RESPECT multilingual information (opens in a new window)
• Multicultural Disability Advocacy Association (opens in a new window) 02 9891 6400
• Multicultural Health (opens in a new window) (includes bilingual counselling and translation services)
  • Contact hospitals and health centres directly or via Contact Us page (opens in a new window)
• Western Sydney Migrant Resource Centre (opens in a new window) 02 8778 1200
• Sydney Multicultural Community Services (opens in a new window)
• SydWest Multicultural Services (opens in a new window) 02 9621 6633

Women's Health Centres (opens in a new window)

• Bankstown (opens in a new window) 02 9490 1378
• Blacktown (opens in a new window) 02 9831 2070
• Blue Mountains (opens in a new window) 02 4782 5133
• Campbelltown (opens in a new window) (WILMA) 02 4627 2955
• Cumberland (opens in a new window) (Parramatta) 02 9689 3044
• Hawkesbury / Richmond (opens in a new window) 02 4578 4190
• Leichhardt (opens in a new window) 02 9560 3011
• Liverpool (opens in a new window) 02 9601 3555
• Mt Druitt (opens in a new window) (Wash House) 02 9677 1962
• Penrith (opens in a new window) 02 4721 8749
• Richmond (opens in a new window)  (HAWKS) 02 4578 4190

LGBTIQA+

• Western Sydney Sexual Health Centre (opens in a new window) Parramatta & Mt. Druitt 02 9843 3124. Free and confidential, no medicare card required, for:
  • People living with HIV/AIDS
  • Gay and other men who have sex with men
  • Trans and gender diverse people
  • Sex workers
  • People who inject drugs (secondary needle exchange)
  • Aboriginal and Torres Strait Islander people (sexual health)
  • People with STI-related symptoms
  • People who had sexual contact with someone with HIV or STI
• QLife (opens in a new window) Counselling inc. web chat 1800 184 527 (3pm-12am) ask@qlife.org.au
• Twenty10 (opens in a new window) 02 8594 9555 (free face to face counselling for 12-25 year olds)
• Out West (opens in a new window) Parramatta youth and support groups
• Another Closet (opens in a new window) Information and resources
• ACON (opens in a new window): 92060 2000 Information, resources and counselling
• Say It Out Loud (opens in a new window): Information and resources

Aboriginals and Torres Strait Islanders

• Western Sydney Sexual Health Centre (opens in a new window) Parramatta & Mt. Druitt 02 9843 3124
• Victims Service Aboriginal contact line (opens in a new window) 1800 019 123
• Indigenous Women's Legal Program (opens in a new window)
• Wirringa Baiya Aboriginal Women's Legal Centre (opens in a new window) 1800 686 587
• Aboriginal and Torres Strait Islander Legal Services Parramatta (opens in a new window) 02 8836 3400
• Women’s Domestic Violence Court Advocacy Program (opens in a new window) 1300 888 529 (Youth Hotline 1800 10 18 10)

Disability

• Information on accessing resources for people with a disability (opens in a new window)
• Disability Advocacy (opens in a new window): 1300 365 085
• Women with Disabilities Australia (opens in a new window) 03 6244 8288
• Intellectual Disability Rights Service (opens in a new window) 02 9318 0144
• AUSLAN services by 1800 RESPECT (opens in a new window)

Men

• Mensline (opens in a new window) (24/7) 1300 78 99 78: Counselling and resources
• Men’s Referral Service (opens in a new window) (24/7) 1300 766 491: Counselling and resources
• Living Well (opens in a new window): Information and support for survivors
• Survivors and Mates Support Network (opens in a new window)

Mental Health

• Lifeline (opens in a new window) 13 11 14
• headspace (opens in a new window) (headspace Parramatta 1300 737 616