Support
If you experience sexual harm, support is available
In any emergency, call 000
Sexual harm is never OK. It is always the fault of the perpetrator.
Survivors and witnesses may feel confused, overwhelmed or nothing at all
- This page (opens in a new window) covers some impacts and other questions you may have
- Here's (opens in a new window) a blog on understanding trauma from a uni student's perspective
If you use violence, or think you might, help is available
Support at Western
Free, confidential and professional counselling is available for all Western students and staff
Students
- You may contact a Student Case Coordinator at scc@westernsydney.edu.au for information, support and guidance about the sexual offence reporting process, or for further information about supports available.
- You can get support and advice from our free and confidential University Counselling Service
- Email counselling@westernsydney.edu.au
- Phone: 1300 668 370
- Drop-in, Zoom, e-counselling, phone counselling and same-day appointments available
- Overseas students - please contact Customer Care 61 2 8907 5686 (24/7)
- Also see Sexual Assault Support at Western Sydney University (PDF)
Staff
- Seek free, confidential support from our Employee Assistance Program
- Call 1800 818 728
- 24/7 crisis service and up to six appointments are available
- All staff including casuals are eligible
- Staff overseas, please contact Customer Care: 61 2 8907 5686 (24/7)
- Also see Sexual Assault Services at Western Sydney University (PDF) (opens in a new window)
Support in our community
There are many general and specialist supports. Find one that suits you.
All support services offer free interpreting and accessibility support. Contact the National Relay Service 1800 555 677 and the Translating and Interpreting Service 13 14 50
Key community supports
- 1800 RESPECT 1800 737 732 (24/7)
- National Sexual Abuse and Redress Support Service 1800 211 028 (24/7)
- NSW Sexual Violence Hotline 1800 424 017 (24/7)
- QLife (LGBTIQQA+) 1800 184 527 webchat and phone counselling available)
- Lifeline Crisis support 13 11 14 (24/7)
- DAISY app
- Western's Wellbeing Services Directory
International students
Australia takes safety seriously. Check out some resources here
Information in various languages
- Translation and Interpreting Service 13 14 50
- 1800 RESPECT multilingual information
- Multicultural Disability Advocacy Association 02 9891 6400
- Multicultural Health (opens in a new window) (includes bilingual counselling and translation services)
- Contact hospitals and health centres directly or via Contact Us page
- Western Sydney Migrant Resource Centre 02 8778 1200
- Sydney Multicultural Community Services
- SydWest Multicultural Services 02 9621 6633
Women's Health Centres
Women's Health Centres
- Bankstown 02 9490 1378
- Blacktown 02 9831 2070
- Blue Mountains 02 4782 5133
- Campbelltown (WILMA) 02 4627 2955
- Cumberland (Parramatta) 02 9689 3044
- Hawkesbury / Richmond 02 4578 4190
- Leichhardt 02 9560 3011
- Liverpool 02 9601 3555
- Mt Druitt (Wash House) 02 9677 1962
- Penrith 02 4721 8749
- Richmond (HAWKS) 02 4578 4190
LGBTIQQA+
- Western Sydney Sexual Health Centre Parramatta & Mt. Druitt 02 9843 3124. Free, confidential, no Medicare card needed support for
- People living with HIV/AIDS
- Gay men and men who have sex with men
- Trans and gender diverse people
- Sex workers
- People who inject drugs (secondary needle exchange)
- Aboriginal and Torres Strait Islander people
- People with STI-related symptoms
- People who had sexual contact with someone with HIV or STI
- QLife 1800 184 527 (3pm-12am) counselling inc. web chat ask@qlife.org.au
- Twenty10 02 8594 9555 Counselling for 12-25 year old people
- Out West Parramatta youth and support groups
- Another Closet Information and resources
- ACON 92060 2000 Information, resources and counselling
- Say It Out Loud Information and resources
First Nations
- 13 YARN
- Western Sydney Sexual Health Centre Parramatta & Mt. Druitt 02 9843 3124
- Victims Service Aboriginal contact line 1800 019 123
- Indigenous Women's Legal Program
- Wirringa Baiya Aboriginal Women's Legal Centre 1800 686 587
- Aboriginal and Torres Strait Islander Legal Services Parramatta 02 8836 3400
- Women’s Domestic Violence Court Advocacy Program 1300 888 529 (Youth Hotline 1800 10 18 10)
Dis/ability
Men
If you use violence, think you might be, or are impacted by violence, help is available
- Mensline (24/7) 1300 78 99 78: counselling and resources
- Men’s Referral Service (24/7) 1300 766 491: counselling and resources
- Living Well information and support for survivors
- Survivors and Mates Support Network
Mental health and wellbeing
Sexual Assault Services (NSW Health)
- Penrith Springfield Cottage (02) 4734 2512 (bh); (02) 4734 2000 (ah)
- Macarthur / Bowral Sexual Assault Service (02) 4633 4100 (bh); (02) 9828 3000 (ah)
- Liverpool / Fairfield Sexual Assault Service (02) 9828 4844 (bh); (02) 9828 3000 (ah)
- Lithgow Sexual Assault Service (02) 4734 2512 (bh); (02) 4734 2000 (ah)
- The Children’s Hospital at Westmead (children and young people under 18 years of age) (02) 9845 2434 (bh) (02) 9845 0000 (ah)
- Blacktown/Mt Druitt The WASHouse Sexual Assault Service (02) 9881 8700 (bh); (02) 9845 5555 (Adult) (ah); (02) 9845 0000 (Children) (ah)
- Bankstown Sexual Assault Service (02) 9828 4844 (business hours); (02) 9828 3000 (after hours)
- Richmond Women's Cottage
Mobile options:
