Challenging Relationships: Making them Work

Challenging Relationships: Making them Work

Enhanced personal skills dramatically increase our ability to engage with and influence others. These skills can also help minimise stress and improve outcomes from collaborations. We'll introduce you to the 10 most challenging behaviours. You'll learn why people behave the way they do and develop practical ways to manage difficult behaviours.

This Curiosity Pod contains content from COMM 2001 Account & Client Management, available to all students in Spring semester, Online or at Parramatta South Campus.

Enrol in this subject if you would like to learn more about personal proactivity, and managing clients and projects.

This Curiosity Pod will give you a chance to develop:​

  • An understanding of the importance of emotional intelligence in managing challenging behaviours.
  • An awareness of your own personal biases - conscious or unconscious.
  • Different approaches you can use to disrupt personal biases.
  • The ability to recognise the ten most common challenging behaviours.
  • Skills to manage these behaviours to achieve a more positive outcome.

This Curiosity Pod is embedded in the subject COMM2001 Account & Client Management. (opens in a new window)


Contact: Dr Jacki Montgomery, School of Humanities & Communication Arts.