- IT maintenance planned outages
- IT Service Desk
- Email and Related Services
- Western WiFi Wireless Network
- IT Contracts
- Telephones
- Computer Laboratories
- Australian Access Federation
- Service Improvements
- Staff Software Benefits
- COVID-19: ITDS Advice, Guides and Support
- Zoom
- PrintSmart
- Getting Connected: Off Campus
- Citrix
- Multi-Factor Authentication
- Return to Campus: Ready, Tech, Go
- Adobe Acrobat Sign
- Direct to Desk
- Grade Centre
- Contact Centre Project
- CloudStor Decommissioning
- SIGBOX
Asset Coordinators
Asset Coordinators play a pivotal role in the delivery of the Direct to Desk Refresh initiative. They equip Western Staff with the necessary tools for technology-enabled work.
Here is some information that may be useful to Asset Coordinators to undertake their duties.
Best Practice for Asset CoordinatorsAsset Coordinators (AC’s) play a critical role in the management and reconciliation of information about Westerns hardware technology assets. These assets include WSU issued Laptops, Desktop Computers, Monitors, Printers and Facsimile machines. AC’s work across all functions of Western, and often undertake these duties alongside other working commitments external to asset management. AC’s are highly organised individuals and understand the importance of keeping detailed records of assets and their owners and the role this plays in supplying accurate information to the Procurement & Corporate Services Team (PCS) and Information Technology and Digital Services (ITDS) to deliver the Direct to Desk Refresh initiative and Printer Refresh initiative. AC's work closely with PCS and ITDS to relay important information relating to these assets. Activities of an AC include:
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Asset Register TemplateA sample Asset Register is available to Asset Coordinators who do not have a current register in place. Please note, WSU is working towards a formal Asset Register, so this sample is to be used as a guide until a formal solution is decided. | |
Key ContactsQuestions or concerns? Please contact PCS at pcs@westernsydney.edu.au or raise a general Procurement Case via Western Now |
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