- IT maintenance planned outages
- IT Service Desk
- Email and Related Services
- Western WiFi Wireless Network
- IT Contracts
- Computer Laboratories
- Computer Equipment
- Australian Access Federation
- IT Finance and Procurement
- Service Improvements
- Zoom Videoconferencing
- Staff Software Benefits
- Cyber Security
The University provides and utilises a number of services to ensure our data is kept as secure as possible. These services are provided across the University's networks, systems, and University computers.
The protection offered does not extend to private devices - it's up to us to individually protect ourselves, our devices, and our data from cyber threats.
Phishing is a scam to try and steal your identity, your money, or both. Don't get hooked!
Protect yourself and others:
- Be smart
- Be sceptical
- Be secure
Check out our guide to avoid getting caught! (opens in a new window)
Have a look at our short video on recognising phishing emails! (opens in a new window)
Student Guide to Cyber Security
Although it's aimed at students, our Student Guide to Cyber Security is useful to everybody, covering topics including caring for your computers and tablets, sharing and accessing files safely, setting strong passwords, email and spotting scams, and importantly, backing up your data. If the worst happens, a good, current backup may be your only chance of recovering your lost data! The guide also includes lots of links to relevant web articles.
Student Guide to Cyber Security (opens in a new window)
Looking for some printable cyber security reminders? Here's some resources we've had developed:
A flyer about password protection (click to view full size). A high-definition PDF is available in the Quick Links bar.
A poster about phishing scams (click to view full size). A high-definition PDF is available in the Quick Links bar.
Need further assistance?
If you have cyber security concerns, or think you may have been scammed, please contact the IT Service Desk by:
- submitting a Something's Broken ticket from our MyIT Portal: myit.westernsydney.edu.au
- using the Live Chat function from our MyIT Portal: myit.westernsydney.edu.au (login required)
- sending an email to email@example.com
- if urgent, phone (02) 9852 5111 (ext 5111)
Additional resources tailored for University staff are available on the Staff Cyber Security website (staff login required).
The StaySmartOnline (opens in a new window) website is developed and run by the Federal Government, to educate and raise awareness about cyber security. It contains sections on creating better passwords, protecting yourself from phishing and similar email scams, protecting yourself from identity theft, and more.
StaySmartOnline even has a small number of videos on their YouTube channel (opens in a new window).
SCAMWatch (opens in a new window) is the Australian Competition and Consumer Commission (or ACCC)'s online information and reporting website for scams of all varieties - its scope is wider than only scams committed using the internet. You can also use it to see stats around the amount of scamming happening, the kinds of scams happening, and how to protect yourself.
We would particularly draw your attention to the Little Black Book of Scams (opens in a new window), a document published by the ACCC through their website. The book identifies several common scams, how to recognise them, and how to avoid them.
Cyber Security Quick Links
Articles from the KnowledgeBase
- KB0011503 (opens in a new window): Phishing | be Smart, be Sceptical, be Secure
- KB0013262 (opens in a new window): Phishing | reporting phishing emails
- KB0013308 (opens in a new window): Identity Theft | how to tell if your identity has been stolen and what to do about it
- Password Security information flyer (PDF, 1478.87 KB) (opens in a new window)
- Phishing Scams Awareness poster (PDF, 126.84 KB) (opens in a new window)