What Constitutes a Brilliant Model of Aged Care?

With advances in healthcare, we – as a population – are ageing. As people age, some of us will experience complex and chronic issues, like frailty and dementia, which can be associated with negative personal, social, organisational, and economic consequences. Yet the Australian aged care sector has a limited capacity to offer the care that older people and carers need and want. This was demonstrated by the royal commission into aged care quality and safety, which revealed startling findings and a need to rethink how we offer care to older persons. While some services perform poorly, others perform considerably better – this begs the question, how and why do some individuals and teams positively deviate from the many poor practices that permeate the Australian aged care sector? This study addresses this question. Rather than focus on problems within the aged care sector, this project clarifies what constitutes a brilliant model of aged care, which brings joy and delight to service providers and/or service users and exceeds expectation. To redress the imbalance towards negativity, this study identifies the pockets of brilliance within the aged care sector and learn from them to co-design a brilliant model of aged care with stakeholders.

Researchers

  • Associate Professor Ann Dadich, Western Sydney University, School of Business
  • Associate Professor Ben Harris-Roxas, University of New South Wales, Medicine and Health
  • Dr Éidín Ni She, Royal College of Surgeons
  • Associate Professor Danielle Ni Chroinin, South Western Sydney Local Health District
  • Professor Friedbert Kohler, HammondCare Health
  • Professor Katherine Boydell, Black Dog Institute
  • Professor Peter Gonski, South Eastern Sydney Local Health District
  • Dr David Lim, Western Sydney University, School of Business

Funding Body

Maridulu Budyari Gumal, Sydney Partnership for Health, Education, Research and Enterprise (SPHERE)

Period

2021 to 2023

Contact

Associate Professor Ann Dadich