Mentor Frequently Asked Questions

Why become a MATES mentor?

As a mentor you'll provide invaluable support to new students. You'll help them settle in to university life, meet new people and build the confidence to succeed. It's also a great opportunity to develop your leadership, communication and problem solving skills and expand your knowledge of Western Sydney University and the services on offer.

Being a 'Mate' also gives you the chance to meet other students, connect with staff, attend MATES events, receive free goodies and treats and most importantly, have lots of fun along the way!

All 'Mates' receive an official certificate of recognition from the University. Find out more about the positive experiences of being a mentor on our testimonial page.

How much time does it take?

We ask mentors to commit one to two hours a week for the first eight  weeks of the teaching session. This time is usually split between a face-to-face meeting and at least one other form of communication each week – this might be email, phone calls or even SMS.

Past mentors have found these expectations reasonable and relatively easy to manage.

How will I be matched to new students?

You will be asked to nominate a time that you'll be on campus and available to meet with students each week. New students then assign themselves to a mentor through an online system. They may choose a mentor based on a number of things such as campus, similar availability, area of study or something else important to them, such as status as a mature-age student.

Are mentors paid?

No – mentors volunteer to participate in the MATES program and are not paid by the University. Mentors do receive ongoing training and a certificate of appreciation to add to their resume.

Am I eligible to be a mentor?

Students applying to be a mentor with MATES must:

  • be enrolled in at least one unit during the session in which you will be mentoring.
  • have achieved a pass GPA for the previous two teaching sessions (either full time or part time).
  • have strong verbal and written communication skills.
  • have strong organisation and time management skills.
  • be committed and reliable.
  • successfully complete Mentor Induction Training.

Mentor applicants' enrolment status and academic history is reviewed as a part of the application process. If you are concerned about your ability to meet these requirements or if you believe there are special circumstances relevant to your situation, please contact the MATES team.

Find out more