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Student ID cards

IMPORTANT COVID-19 MESSAGE - Temporary change in processes:
Due to restrictions in place for the health and safety of staff and the wider community, Student Central will not be issuing ID Cards using the normal process at this point in time. Any further updates will be announced on this page.
We are still here to help.
Please contact us via phone on 1300 668 370, email at, or live chat by clicking the icon on the bottom right of the page if you need any assistance.

How do I get my student ID card?

New commencing students

At this point in time Student Central will not be issuing physical ID Cards until further notice due to restrictions in place for the health and safety of staff and the wider community. If you need an ID Card, you can apply for a Temporary ID following the instructions below.

Email to request your ID Card

Link for ID Card Online Application

Replacement cards

You can still access the Library with an expired Student ID Card for the time being. If you do feel that you need an ID Card and it cannot wait until we resume normal operations, please contact by emailing outlining the reason you need your card urgently and we will assess your request. Please note that we will be issuing a Temporary ID Card (PDF) for the time being. Once we recommence face to face service, you can obtain a Replacement ID Card at one of our centres.

Expired cards

If your student card expiry date has passed and you’re still a current Western student, your card will have been extended 6 months automatically so you will not be needing a new ID Card at this point in time.

Online and distance students

If you do feel that you need an ID Card and it cannot wait until we resume normal operations resume, please contact us by ringing 1300 668 370 or emailing outlining the reason you need your card urgently and we will assess your request.

Student ID photo guidelines

Here are a few guidelines to ensure we approve your photo when applying online:

  • Plain, light-coloured background
  • Head centred with a clear gap around the sides of the head, including hair
  • Head straight to camera, eyes open, face not tilted to any other direction
  • Eyes must show clearly through glasses - no reflections
  • Must be a recent photo, no less than six months old
  • Religious head coverings are acceptable, provided they do not cover your face

Photo examples



Why do I need a student ID card?

  • Identification at Western Sydney campuses
    If a University staff member asks to see your card you must present it.
  • Identification at exams
    You must take your card to all exams.
  • Accessing the University Library
    Present your card when borrowing and if requested by staff when using Library facilities.
  • Printing and photocopying
    Use your student card for all your printing and photocopying.
  • Accessing secure areas (if required)  Student cards enable access to approved secure areas of the University (if required), such as 24-hour computer labs.
  • Identification on Placement Students attending placement must carry their Student ID at all times and display when/where required.
  • Identification at NSW Health Compliance Students must present their Student ID at NSW Health compliance appointments.

Student ID card privacy statement

To enable the University to issue your student card, you are required to provide personal information including your name, student identification number, email address and a photograph of yourself. The University collects, stores, uses and discloses personal information in accordance with the Privacy and Personal Information Protection Act 1998 (NSW), as detailed in the University's Privacy Policy and Privacy Management Plan.

The University staff involved in authenticating your identity and issuing your card, as well as those people responsible for auditing, monitoring and maintenance of the database, will have access to the information you provide.

The information you provide as part of the issue of your student card will be stored in a secure database. It remains confidential at all times and will be destroyed securely. Please note that the photograph you provide will be destroyed within 90 days of the upload.

The provision of the information is voluntary. However, if you don’t provide any updated contact information the University may be unable to provide you with a student card through this online portal and you’ll need to make enquires with Student Central about alternatives available to you. The University relies on the accuracy of the information provided by you and is not responsible or liable for any errors arising out of inaccurate information provided by you.

To find out more about privacy and your rights to your personal information at the University, please visit

Related links

Need more information?

For more information please contact the Student Infoline on 1300 668 370 (Monday – Friday) or