Results FAQs

GPA Neutral Scheme – COVID-19

The University understands that COVID-19 has affected many students and responded by implementing a GPA Neutral Scheme in 2020.

The GPA Neutral Scheme applied to the following teaching terms in 2020:  Quarter 2, Term 1, Autumn, 1H, Trimester 1, Quarter 3, Term 2, Spring, 2H, Quarter 4, Trimester 2, Trimester 3, Term 3, Sydney City Campus-Session 3.

The scheme has been extended to include: Summer A & B 20/21, UEH Trimester 1, UEH Trimester 2, UEH Trimester 3, UEH Quarter 1, Sydney City Campus Quarter 1, Quarter 1, WSUOnline Tri 1, Term 1, Autumn & 1H, R1, Sydney City Campus Session 1, UEH Quarter 2, Sydney City Campus Quarter 2, Quarter 2, WSUOnline Tri 2, UFC Term 1, Term 3 20/21, Quarter 3, WSUOnline Tri 3, Sydney City Campus Quarter 3, UEH Quarte 3, Spring, R2, 2H, Term 2, SCC Session 2, Quarter 4, UEH Quarter 4 and Sydney City Campus Quarter 4 teaching terms in 2021.

The GPA Neutral Scheme does not currently apply to any term that concludes after 31 December 2021. Please see the table on page 4 of the COVID 19 Policy Response for a full list of included terms in the second half of 2021.

A student who does not pass a placement subject after three attempts will be excluded from study for a period of twelve months.  This decision has been made to ensure fitness to practice in health, education and other workplace settings.  Students who are excluded may appeal their exclusion in accordance with the Progression and Unsatisfactory Progress policy.

Please note - students completing their final subjects in SCC S3 or Summer who apply for the GPA Neutral Scheme are NOT eligible to graduate in April and will be moved to September.

The following Subjects are exempt from applying for an ungraded pass:

  1. MECH 4005 (300969): Advanced Engineering Thesis 1
  2. MECH 4006 (300970): Advanced Engineering Thesis 2
  3. 300973: Engineering Thesis 1
  4. 300974: Engineering Thesis 2
  5. ENGR 4025 (301245): Final Year Project 1
  6. ENGR 4026 (301246): Final Year Project 2
  7. BEHV 4004 (102528): Psychology Research Thesis (Hons Thesis)
  8. All 900 series subjects in Foundation Studies programs at The College e.g. EDUC 0003 (All subject codes where the number starts with 00)

Can I withdraw after census without affecting my GPA?

If you wish to withdraw from a subject you can do so at any time before the end of term. To discontinue from your subjects, please login to My Student Records (MySR) and finalise your enrolment before the end of session. On your academic transcript it will be recorded that you withdrew without academic penalty and your GPA will not be affected. (Please note that fees and student contributions for the subject will still apply, unless you meet the requirements to qualify for a refund or remittance of debt.)

What if I have passed and believe my performance has been impacted by COVID-19?

If you complete the current teaching term, and attempt all of your mandatory assessments, you will have a number of options. Once you receive your final grades, you may choose to:

  • Keep the passing grade that you have been awarded, with no change. Your passing grade will be recorded on your academic transcript, and will count towards your Grade Point Average (GPA).
  • Convert your grade to a non-graded pass. Your academic transcript will show that you have successfully completed the subject, but the grade will not count towards your GPA.
  • To apply for a non-graded pass for a subject please complete the Convert Grade to Non-Graded Pass - Student Request Form.
  • You have 10 working days from the date you receive your result to apply for a Non-Graded Pass.
  • Please note if you wish to apply for a non-graded pass for more than one subject please submit a separate Convert Grade to Non-Graded Pass - Student Request Form for each subject.
  • You do not need to submit a Review of Grade form for a non-graded pass.
  • There is no application fee for this option.

You can also apply for a standard Review of Grade if you don’t believe your grade accurately reflects your performance against the subject criteria.

WSU Online students:  Please contact directly to request Review of Grade and non-graded pass applications.

If your grade is a H you should not apply for a non-graded pass, as this would negatively impact your GPA. For more information on your GPA and how it is calculated please see the Graduation Policy Section 3 Part B.

What happens if I receive a Fail grade?

  • In the scenario that you attempt all of your assessments for the subject and it is the first time you have attempted the subject, and fail the subject, the fail grade will be converted to a ‘withdrawal without academic penalty’ and will not count towards your GPA.
  • If this is your second or third attempt of the subject, and you fail the subject, the fail grade will not be converted to a withdrawal without academic penalty.
  • Fail grades will be converted to ‘withdrawal without academic penalty’ after the final date to submit a Review of Grade for that session.

Please note that if you do not attempt all assessments and receive an FNS grade or your final grade is the outcome of Misconduct, your fail grade will not be automatically converted to a Withdrawal Without Academic Penalty.  You may be eligible to make an application to Withdraw Without Academic Penalty if you meet the relevant criteria.  Please check the Withdrawal Without Academic Penalty web page for relevant details.

If your grade is a Practicum Fail (PF) grade you are not eligible to apply for a Withdrawal Without Academic Penalty.

If you have any specific academic challenges or concerns, please reach out to your Subject Coordinators or Academic Program Advisors.

What if I am considering Honours or another higher degree pathway?

If you are considering studying in an Honours program or further study in a higher degree you should seek academic advice before applying for a non-graded pass through the GPA Neutral scheme.

You can seek academic advice by contacting your Academic Program Advisor or the relevant contact at your School. To contact your School, visit the Schools webpage

My fail grades were converted to withdrawn, will I get a refund?

Students who have their failed subjects withdrawn will still be liable financially for those subjects if they withdraw after the census date. If you had extenuating circumstances that contributed to your poor performance you can apply for a remission of fees with supporting evidence. Visit the Withdrawing Without Academic Penalty webpage for more information on this process.

Results questions

How will I receive my results?

Results are sent by email and are also available in My Student Records (MySR).(opens in a new window)

When will I receive my results?

Results are usually released one to two weeks after the final exams for the session.

You can check for upcoming results release dates at

Why can't I see my results?

Please check throughout the day as you may not receive your results email until the afternoon/evening. If you have a hold on your student record, you will not see your results in your email or in MySR.

If a hold was placed on your record, an email notification would have automatically been sent to your Western Sydney University student email account which includes instruction on how to have the hold lifted.

Results for previous study sessions will not be displayed in your email or on your results page in MySR. To see previous term's results in MySR go to:

  • Program and Subject details (listed under the 'Program Details' heading)
  • Click on 'show details' under the program code you want to see results for
  • Then click on the projects for the program

I didn't receive my results email. What does this mean?

If you didn't receive your results email, there may have been a technical problem with the system. Continue to monitor your emails for advice, and your results should also be available in MySR.

I got an "I", "J" or "N" grade. What does that mean?

I = Incomplete (assessment tasks incomplete due to illness or misadventure)
J = Deferred exam (due to illness or misadventure, with formal approval granted for the student to sit an alternative to the formal scheduled exam)
N = Result pending (grade still to be finalised)

For a full list of grades, please view the Results webpage.

I can't see my results but can see my credit points have changed yet my GPA hasn't?

You will need to wait for your results to be released. You can check for upcoming results release dates at

If I am not happy with my results, what can I do?

Firstly speak to your Subject Coordinator. If you are unable to resolve the matter you can apply for a Review of Grade. All Review of Grade applications are made through eForms.

You should read the Review of Grade information before submitting your application.

I have failed my subject by only a few marks, is there anything I can do?

If you have failed a subject by a small margin you may be eligible for a Supplementary assessment. Please read the Assessment Policy (Section 4 Procedures) to see if you are eligible to apply. More information is available on the Supplementary Assessments FAQ web page.

For students studying in Quarter 2 you will need to apply in writing to your Subject Coordinator within 5 days of the official results release

Sydney City Campus Session 1 and Quarter 2 students, you will need to apply in writing to your Program Convenor within 5 days of the official results release.

For students studying in Autumn or 1H students will need to complete the WesternNow Supplementary Assessment Request Form within 5 days of the official result release date to apply.

Why has my GPA dropped?

GPAs are calculated over the duration of your enrolment involving a specific calculation. This calculation uses the number of subjects, grades achieved and subject credit points. For example, if you have done poorly in a subject carrying more than 10 credit points, it will have a greater impact on your GPA than a subject of only 10 credit points.

How is my GPA calculated?

GPA = the sum of (credit points for the same specific subject x grade points for the specific subject)/total number of credit points attempted.  You can use the GPA calculator to determine your current or future GPA.

Please note that The College Foundation students are unable to use the calculator as they have a different grading schema.

Please view the Graduation Policy for more GPA information.

I am experiencing difficulties accessing my results on MySR

Please check your student email account to view your results email or refresh MySR. If your results are not displaying MySR may be experiencing a temporary load issue.

The most common problem students have is that pop-up blockers are preventing MySR from working properly - you might click on MySR and nothing happens. You will find instructions for disabling many common pop-up blockers on the MySR help page.

You may not be able to see your results if you have an hold on your record.

If you have any other issues when using MySR, call the Student Central Infoline on 1300 668 370.

I have failed one (or more) subjects. Can I reenrol? How do I reenrol?

Provided you have not failed a progression rule, you will be able to reenrol if the subject is offered in the next session. You must meet any pre-requisites and/or co-requisites needed for the subject.

If you are eligible to reregister, please do so through MySR. However, you should meet with your Director of Academic Program or Academic Program Advisor to discuss your program progression and seek advice regarding your studies. If you are required or choose to repeat a subject that you have have already studied, the fee attached to that subject will be reapplied and you will need to pay as you normally would with any subject of study even if you paid it when you first studied that subject.

Your grades will carefully be checked against all progression rules after the results release date. If you do not meet progression rules or are 'at risk' you will receive an email to your student email account with further instructions in the days following results release. Progression emails will be sent following results release.

For more information go to the Progression webpage.

The University runs programs to develop students' academic literacy, mathematics and study skills which are listed on the Workshops webpage.

I have already registered for next session, however one of my subjects now says INVALID. What does that mean?

  • You have most likely failed a pre-requisite or co-requisite that is required to be completed before registration in this subject, or
  • You may have already achieved or have exceeded the maximum allowable credit points at level Z (unspecified transfer credit), or levels 1 and/or 2.

All the subjects I am enrolled in for the next session have been cancelled or discontinued. Why?

You may have failed a progression rule and you should monitor your student email for advice on your progression. Progression emails will be sent in the days following results release.

If you still have questions please call the Student Central Infoline on 1300 668 370.

I have received a progression email. What do I do now?

Your progression email will state whether you are 'At Risk', on 'Conditional Enrolment' or if you have been 'Excluded'. The email also contains detailed instructions regarding the next steps to take.

For more information refer to the Progression webpage.

What do I need to do to complete my program?

Program Progress is the term we use to refer to the things you need to do to complete your program (degree) at Western Sydney University. Depending on which program you're studying, you will need to meet some or all of the following requirements:

  • A set number of credit points
  • A specific subject or subjects
  • A particular major or majors
  • Special requirements
  • Professional accreditation

Log in to MySR,(opens in a new window) click on 'Check My Program Progress' under 'Program Details' in the left hand menu.

For more information refer to the Check My Program Progress How to Guide.