Academic Progression Support

Academic Program Advisors

If you are concerned about your grades and need advice, please contact your Academic Program Advisor as soon as possible. You can find their contact details on your Schools webpage.

Counselling and Learning Support

If you are facing challenges or unexpected problems that are impacting your studies, Western Sydney University offers counselling and learning support through Student Support Services. For more information, visit the Your Wellbeing webpage.

International Students

If your academic progress is not satisfactory, it may affect your visa status. The Department of Immigration may deny a visa extension or cancel your current student visa. To discuss your situation, please contact one of the campus-based International Student Advisors by emailing studenthub@westernsydney.edu.au.

For questions regarding visa implications, visit the International Student Support webpage or contact the Student Welfare Service at welfareservice@westernsydney.edu.au.

Western Success

For ongoing support throughout your program at Western, reach out to our team of peer advisors at Western Success. We take the time to understand your journey and what success looks like to you, connecting you with the support you need most. Whether you’re aiming to make the most of your university experience or get your studies back on track, you can contact Western Success in the following ways:

Reassessment of Progression Outcome

To request a reassessment of your Progression Outcome due to a grade change, contact the Results and Progression Team by submitting an enquiry through WesternNow.

Progression Show Cause and Appeals

If you have been identified for Conditional Enrolment or Exclusion when you receive your Academic Standing Outcome, and you decide to Show Cause, you can find helpful information on the Progression Show Cause webpage.

Support for Students at The College

If you are studying at The College and need support or advice regarding your Academic Progression, please contact your Student Success Coaches