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Frequently Asked Questions
Attending campus
We welcome vaccinated and unvaccinated students on campus.
All staff and students are expected to follow public health advice and ensure their COVID-19 vaccinations are up to date, to help protect themselves and those around them from COVID-19.
You can check the vaccination requirements by industry to see whether it is necessary for you to have received a booster in order to work or attend your placement. Students who are medically contraindicated for vaccination can contact our Work Health Safety and Wellbeing team for further information and advice.
To help protect the health and safety of our University community, please ensure you are familiar with the measures that are in place:
- If you are unwell, please stay home and do not attend campus. If you are experiencing symptoms of COVID-19, please ensure you get tested. If you test positive or are a close contact of a COVID-19 case, please follow the current self-isolation rules.
- Please continue to follow simple hygiene measures to help protect your health. Wash your hands regularly, observe physical distancing measures, clean your workspaces with the provided cleaning supplies, do not share food, drinks or cutlery, and cover your mouth when sneezing or coughing. It is also strongly recommended to wear a face mask where it is not possible to maintain a physical distance of 1.5m.
In line with the changes to the NSW Government’s mandates on wearing face masks, the University will no longer mandate the use of face masks in all indoor settings. However, wearing a mask, particularly when you are not able to maintain a physical distance of 1.5 metres from others, is strongly recommended.
To protect vulnerable members of our community, masks must be worn in all areas providing healthcare services. Hospitals will also be monitoring the visitor-to-patient ratio to protect healthcare professionals and patients.
This also includes any health services provided on or off campus, and any clinic placements which take place on behalf of the University.
Please remember to bring your mask when attending campus, and be prepared to wear this if needed.
Unwell Student Protocols
If you feel unwell in any way, you should stay at home and if you are experiencing COVID-19 symptoms – even if they are minor – you should seek advice from your health practitioner.
If you are unwell or experience any symptoms which could indicate you may have contracted COVID-19, you must get a PCR or RAT test before you attend campus. If you test positive, you must stay home and isolate.
It is no longer mandatory to self-isolate at home if you test positive to COVID-19 (with some restrictions still in place for high-risk settings such as healthcare and aged care facilities). However, please continue to use your judgement, and to stay home and not attend campus if you are feeling unwell or if you have any cold or flu-like symptoms.
In addition to following NSW Health’s advice on managing COVID-19, it is imperative to let us know if you test positive to COVID-19 so that we can support you. Please complete the online form to tell us if you have tested positive. Once you have submitted the form, you will receive information relevant to testing positive, including any next steps you need to take, the support available, and information on applying for disruption to studies in case this is relevant to you.
If you are unwell or experience any symptoms which could indicate you may have contracted COVID-19, you must get a PCR or RAT test before you attend campus.
It is no longer mandatory to self-isolate at home if you test positive to COVID-19 (with some restrictions still in place for high-risk settings such as healthcare and aged care facilities). However, please continue to use your judgement, and to stay home and not attend campus if you are feeling unwell or if you have any cold or flu-like symptoms.
In addition to following NSW Health’s advice on managing COVID-19, it is imperative to let us know if you test positive to COVID-19 so that we can support you. Please complete the online form to tell us if you have tested positive. Once you have submitted the form, you will receive information relevant to testing positive, including any next steps you need to take, the support available, and information on applying for disruption to studies in case this is relevant to you.
If you are unwell or you are required to isolate, and if your essential learning activities or exams and assessments have been impacted, you may be able to complete a Disruption to Studies application. You will be required to include supporting documents. Please refer to the Special Consideration - Disruption to Studies webpage for further information.
There is clear medical evidence that vaccination against COVID-19 is an effective and safe tool to reduce the presence and severity of the virus in our communities. The overwhelming public health advice is to get vaccinated against COVID-19 and to get your booster shot when you become eligible (currently recommended three months after your second vaccine dose).
Ensuring most people are fully vaccinated provides us all with greater protection against the virus, particularly for those who may not be able to receive any vaccinations. Health and government authorities have also made it clear that keeping your vaccinations up to date is a key factor in minimising your risk of severe illness as a result of COVID-19.
There are a number of websites where you can access FAQs and find out more about the COVID-19 vaccinations:
Course advice and placements
Please visit the Health and Education website for frequently asked questions relating to clinical placements, including safety, risk assessments, Public Orders, personal protective equipment modules, flu vaccination, and screening for COVID-19 symptoms.
Student Wellbeing
The Department of Health has advised that some individuals may be at a greater risk of serious infection from COVID-19.
The University’s Coronavirus Hotline will work with students (along with their Subject Coordinator) who for medical reasons cannot attend campus.
There are many services that are here to assist you with your University journey, including our wellbeing services which can assist with counselling, crisis support and chaplaincy; welfare services to support you through personal or financial hardship and are a great touchpoint for referral services; and our disability service which can provide you with educational adjustments, access to assistive technology, and advocacy on disability-related issues if you have a temporary injury, a disability or a chronic health problem. You can read more about these services on our Student Wellbeing webpage.
You may also wish to connect anonymously with students from universities around the world via TalkCampus.
If you are an international student with an eligible Allianz Overseas Student Health Cover policy, you may be interested in Sonder, a free, 24/7 multilingual safety and wellbeing service app, which can connect you to help at the touch of a button.
If you are in financial hardship and need assistance with essential living or study costs, the Student Welfare Service is here to support you. Welfare can provide support to students in financial hardship due to personal circumstances or an extraordinary event such as COVID-19, a Humanitarian crisis or Natural Disaster.
You can contact the Student Welfare Service via WesternNow or 1300 668 370 (option 4 then option 1).
Discrimination support
As one of the most culturally diverse universities in Australia, Western Sydney University is committed to a positive and supportive learning and working environment for all staff and students regardless of background. If you have any queries or concerns, please contact +61 02 9852 5399, Monday to Friday from 9am to 5pm AEST.
Students can also contact Student Welfare Services at any time.
Sydney City Campus students
Western Sydney University partners with Sydney Institute of Business and Technology (SIBT) to deliver our courses in Sydney City. If you’re a student at Sydney City you can phone +61 (2) 8236 8037 or email any queries to admin@city.westernsydney.edu.au.
