Courses and Units

Student Feedback on Units and Teaching

We run the Student Feedback on Units (SFU) and Student Feedback on Teaching (SFT) surveys for each teaching period during the year. The feedback provided helps Western improve teaching methods and units of study. The survey results inform unit content and design, learning guides, teaching methods, assessment processes and teaching materials.

Restricted access to SFU results is available to Deans, Deputy Deans, Associate Deans Learning & Teaching and Directors of Academic Programs at the SFU Performance Dashboard.

Annual Course Reports

The Annual Course Review process is undertaken for all courses each year to track the performance and viability of courses against a range of course quality indicators. These include load, progression, retention and results from the Student Feedback on Units survey, Student Experience Survey and Graduate Outcomes Survey. The Annual Course Report is accessible to Western staff only

Unit Success Summary

The Unit Success Summary is the integrated source of unit performance information (accessible to Western staff only). The USS landing page currently contains links to three sources of unit performance data:

The Grade Distribution Dashboard shows the spread of grades achieved by students in each unit since 2016. The dashboard can be filtered by a range of measures, allowing easy identification of more challenging units and changes in student outcomes over time.

The SFU Performance Dashboard shows outcomes from the Student Feedback on Units survey from 2017 onwards. Student satisfaction is presented across a range of performance measures with verbatim text comments provided for review.

The Enrolment Flux Dashboard shows the number of students enrolled in a unit at various points in time throughout the semester, from week one to post-census date, giving a snapshot of how many students enrolled and withdrew over a session.

Course Sustainability Indicators

The Course Sustainability Indicators (CSI) dashboard ranks courses against key measures of quality, demand and financial contribution over time. The CSI dashboard allows you to evaluate the relative performance of courses across a variety of standards. The CSI dashboard is accessible to Western staff only.


The Higher Education Information Management System (HEIMS) is the system by which Western and other higher education providers report student data to the Australian Government Department of Education. We report data on students, staff, applications, offers, fee help, scholarships and unit and course completions each year. Details and user guides on reporting through HEIMS are available at the Department of Education’s HEIMSHELP website.

Course Concept Proposal

A Course Concept Proposal is a plan and business case that must be submitted for all new courses, to be endorsed by the Business and Infrastructure Development Committee (BIDC) and the Academic Planning and Course Approvals Committee (APCAC) and approved by the University Executive. BIP can support Schools in collecting demand data for the Financial Evaluation component of the Course Concept Proposal and submitting the Proposal to BIDC.

For more information, see the Courses and Units Approval Policy. Relevant forms and resources can be found in the associated information.

For support in developing your Financial Evaluation, please contact our Course and Load Planning Officer.

Contact Us

To contact the staff of the Office of Business Intelligence and Performance, refer to the Staff Directory.

General enquiries can be directed to:


Contact the Survey Team via email at


Office of Business Intelligence and Performance
Building K, Level 2, Room 51, Penrith campus (Kingswood)
Western Sydney University
Locked Bag 1797
Penrith NSW 2751